Subway - Omaha
Subway
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Slow decline in service, always put bare amounts of meat veggies. If you ask if that is the proper portion they give you a look as if you kicked their dog or something. I know sandwiches never look like the menu pictures, but this place is bad.
Messed up my pickup order by not toasting which completely changes the sandwich. But when attempting to call to let them know cordially nobody ever answered. At least answer the phone to be able to address issues. Also looked lost when I came in topick it up. Told them my last name and all they showed was my first name last initial and instead of asking my first name Ikept repeating my last name assuming that's what the order would show them. They struggled with me giving them my last name andputting the correct initial to realize it was me
My sandwiches never come toasted when I order online and no one reads the special notes when I requested it be toasted. It's infuriating to pay so much for a sandwich and it's never made correctly. I usually attempt to call after placing my order toensure it's made correctly but no one ever picks up the phone.
When a customer asks for light mayo that is not your cue to slather it on so my sandwich is swimming in it. Basic discipline for employees needed.

