Kfc - Omaha

I don't know her name, but the woman who handled the drive-thru on Tuesday, September 13th, truly deserves a customer service award. We arrived a little after 9... read more I don't know her name, but the woman who handled the drive-thru on Tuesday, September 13th, truly deserves a customer service award. We arrived a little after 9 PM, unaware that the restaurant closed at that time. Despite likely being tired after a long day, she took our order with a friendly attitude and ensured we got everything we needed. She even assisted the car behind us in the drive-thru. Although I don't know her name, I recall that she had sandy blonde hair and appeared to be in her late 30s. I really hope she receives some recognition for her outstanding service, as I didn’t have any cash on hand to tip her myself, but I definitely would have.

The quality of the food has really decreased. The biscuits were hard, and the chicken was overcooked. The restaurant is available for drive-thru service or onli... read more The quality of the food has really decreased. The biscuits were hard, and the chicken was overcooked. The restaurant is available for drive-thru service or online order pick-up.

I clean the bank next door to their restaurant, and for some reason, they seem to find it amusing to call the police on me while I'm working. Maybe having a dar... read more I clean the bank next door to their restaurant, and for some reason, they seem to find it amusing to call the police on me while I'm working. Maybe having a darker-skinned Hispanic male at the bank after hours makes their entirely Caucasian staff uncomfortable. It seems like business might be slow for them.

This restaurant was excellent! The staff were friendly and professional. The food arrived hot, fresh, and tasted incredible! The environment was elegant and spo... read more This restaurant was excellent! The staff were friendly and professional. The food arrived hot, fresh, and tasted incredible! The environment was elegant and spotless. We had a wonderful experience and I'm certain the Colonel would be proud. Well done!

The buffet has been discontinued, and the portion of fries was rather small for the price. I would rather have spicy breading than a spicy sauce on a regular ch... read more The buffet has been discontinued, and the portion of fries was rather small for the price. I would rather have spicy breading than a spicy sauce on a regular chicken sandwich. Additionally, I was disappointed to learn that there is no senior discount offered.