KFC - Omaha

The day before, I had also visited this location for a 5-piece chicken tenders meal. I asked if the chicken was fresh and was assured it was. After paying aroun... read more The day before, I had also visited this location for a 5-piece chicken tenders meal. I asked if the chicken was fresh and was assured it was. After paying around $12 for the meal, I left. However, when I got home, I found there was no receipt and no napkins. The fries looked lifeless, and the chicken was anything but fresh. It felt as if I had interrupted the cashier’s break, as she had one hand behind her back holding a cigarette and lighter while taking my order. This particular KFC is not upholding the standards of the company. There were no hairnets, no gloves, and a complete lack of professionalism. I believe the franchise owner should visit as a secret shopper to experience firsthand the level of dissatisfaction that customers like me are facing. This review pertains to the KFC located on North 30th Street in Omaha, Nebraska.

The restaurant remains awful. It has closed and reopened at 72nd and Sorensen Parkway, but the service is still just as terrible, showing a complete lack of con... read more The restaurant remains awful. It has closed and reopened at 72nd and Sorensen Parkway, but the service is still just as terrible, showing a complete lack of concern for customers. The unfriendly demeanor of the staff makes it clear they wouldn't mind if you didn’t come back. I would recommend staying away.

It was a warm Friday night, and I found it quite unusual to be the only customers in the restaurant during dinner time. Still, I decided to take a chance on the... read more It was a warm Friday night, and I found it quite unusual to be the only customers in the restaurant during dinner time. Still, I decided to take a chance on the buffet, and I was pleasantly surprised by the experience.

Delicious! This is definitely the go-to KFC! The staff were very professional and friendly. read more Delicious! This is definitely the go-to KFC! The staff were very professional and friendly.

The food at this restaurant is overcooked, dry, and lacks flavor. They frequently run out of chicken, and the wait time is usually around 15 to 20 minutes. The... read more The food at this restaurant is overcooked, dry, and lacks flavor. They frequently run out of chicken, and the wait time is usually around 15 to 20 minutes. The mac and cheese is also old and dried out. Honestly, this KFC should be closed down! It's just as bad as the Burger King on 99th—horrible food!