Reviews

Overall Total Score
3.5 out of 5
Very good | 3209 reviews

What Courtney Adams likes about Fazoli's:
Terrific experience today. I can't remember a more welcoming experience at a fast food restaurant. From the moment I walked in, Tara was warm and welcoming. Just when I thought it couldn't get any better, Crystal enters the picture. Her table service was as good as it gets. Clearly something different is happening today at this Fazoli's location. Great experience. Keep up the good work ladies need more folks like you View all feedback. What Christina Müller doesn't like about Fazoli's:
David W. Had awesome service. Brought our meals and to go boxes. Went above and beyond for today's service. He was very pleasant and wonderful food this evening! View all feedback.

Reviews from various websites

Menu
2.6 ★ from 18 reviews
Jean
26.07.2022 - 23:20

The mcdonalds of Italian food. small children will like it, but I doubt that many adults. I usually land here because my granddaughter likes to pick it up for h...

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Freida
26.07.2022 - 23:20

If you're pressed in time. not great Italian cuisine on some wise, but there is not enough time for a proper meal and they have noodles on the brain, fazoli’s w...

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Alois
11.08.2017 - 15:40

The McDonalds of Italian food. Little kids will like it, but I doubt many adults will. I usually end up here because my grand-daughter likes to pick it for...

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Clarabelle
31.08.2017 - 13:55

The McDonalds of Italian food. Little kids will like it, but I doubt many adults will. I usually end up here because my grand-daughter likes to pick it for...

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Hattie
26.02.2022 - 23:50

The McDonalds of Italian food. Little kids will like it, but I doubt many adults will. I usually end up here because my grand-daughter likes to pick it for her...

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A recent visit to Fazoli's received mixed reviews from customers. Some found the staff to be lacking in service, with slow food delivery and confusion over simple requests. The food quality was also a letdown for many, with overcooked noodles and bland flavors. However, there were a few positive notes, with customers praising friendly and efficient service in the drive-thru and fresh, tasty meals. Overall, Fazoli's seems to cater more towards families or those looking for a quick and affordable meal rather than a fine dining experience.

Google
4.1 ★ from 1104 reviews
Christina
13.03.2024 - 16:44

David W. Had awesome service. Brought our meals and to go boxes. Went above and beyond for today's service. He was very pleasant and wonderful food this evening...

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Momma
13.03.2024 - 16:44

David W was very kind and attentive to making sure we had everything we needed.

Sylvia
13.03.2024 - 16:44

Service from David W. was fast and friendly. Dining room was clean and quiet. Food was fantastic.

Amanda
13.03.2024 - 16:44

My grandmother and I went later at night pretty slow inside. We were greeted and checked on to make sure we were good or needed anything. We haven't been to a f...

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Victor
13.03.2024 - 16:44

David W gave us some of the best customer service in omaha the food was amazing

Int Restaurants
3.9 ★ from 2079 reviews
Guiseppe
03.08.2023 - 11:52

Really great customer service. Food was great too and it looks like they have an awesome new menu. I tried their keto bacon pepperoni flatbread pizza with a Cae...

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Courtney
03.08.2023 - 11:52

Terrific experience today. I can't remember a more welcoming experience at a fast food restaurant. From the moment I walked in, Tara was warm and welcoming. Jus...

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Jessica
03.08.2023 - 11:52

The food was very fresh and yummy. The staff were very friendly and helpful. We had a nice time. We left full and happy. We went on a Sunday evening. There was...

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Lucy
03.08.2023 - 11:52

Norrie was very fast and friendly in drive thru. She repeated my order back to me at the speaker and again at the window. This never happens when I come here. M...

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Christina
03.08.2023 - 11:52

Janisha P. helped us. She was awesome! She made our experience there unforgettable. She gave huge words of encouragement for my daughter having her dance recita...

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Zomato
3.2 ★ from 8 reviews

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