Burger King - Omaha

#6 - Order Fast Food Omaha, Burgers, Cheese

Burger King

Burger King
2.9 / 5 (800 reviews)

Description

Despite some negative reviews, the Burger King located at the mentioned address seems to be facing issues with staff shortage and inconsistent customer service. Customers have reported long wait times in the drive-thru, cold and unappetizing food, and lack of attention from employees. However, there are occasional positive experiences mentioned, with praise for the manager's exceptional customer service skills. Overall, there seems to be a need for improvement in various aspects of this particular Burger King location.

Last update: 17.01.2026 from: Megan

Feedback

★ 2.9 / 5 from 800 reviews
megan-stratton
12.05.2025

Literally sitting in the drive thru at the speaker no cars in front of me and nobody is taking my order. No hello or anything. The store is clearly lit and 4hrs from closing time. Lobby locked. Bought my food online and can't get it. This is the secondtime this has happened at this location.

justin-block-2
12.05.2025

Consistently understaffed. I don't blame any of the issues with this location on the staff. I'm almost certain if the staff were paid more and more staff hired, the food would be delivered to your car hot and in a reasonable amount of time. As it currentlystands, the last time I went I was met with a locked dining area and a single person manning the drive through letting peopleknow they weren't taking orders. Unfortunately for me, it's the closest BK to my house.

david-spindler-2
12.05.2025

I got home and took a bite of my chicken sandwich?.. I spit it out after I realized it was literally still raw. This isn?t the first time I?ve had issues with my order at this location but wow this one takes the cake. Go to the one off 46th and dodge?.this one is trash

k-d-elephant5-restau
12.05.2025

Quiet it?s sad no one wants to work. Only 3. Workers all day that?s terrible. I understand why our governor doesn?t want to ask for federal dollars or give extra incentives. People won?t work if there?s free money and funds available. Omaha has to cometogether and make our home better we are to separated and hateful.

monica-sanchez-cat46
12.05.2025

Terribly understaffed. Only 2 people working there during lunch rush. The 1 person upfront was doing their best to handle things but you can tell it was overwhelming. The person in the back had clearly little to no experience with making the food. Our frieswere brown and tasted like pure oil. All of our sandwiches were thrown together and either missing items or undercooked. Theperson upfront received a phone call that sounded like the manager as she was clearly getting chewed out for having to shut downthe place for a moment to get caught up. Terrible management for you to do instead of coming in and helping your staff.

FAQ

You can use the WiFi of the place at no extra cost.

More information

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