Best Bison - Omaha
Best Bison
Description
Best Bison serves inventive bison-forward fare — standout shepherd’s pie, customizable bowls with punchy toppings, and well-executed burgers with toasted buns. Counter-service is efficient (touchscreen ordering, easy pickup) and staff earn praise for friendly, swift problem-solving; catering is strong. Occasional hiccups include missing items, a brown avocado, and a few overly salty bites, but management addresses issues. A convenient, casual stop for curious diners and road-trippers seeking a beef alternative.
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Feedback
Not impressive. I ordered a double burger, and it honestly felt like I was just getting two hockey pucks. The extras I paid for—lettuce, tomato, and onion—were missing. They don’t accept cash, which is okay, but it raises some suspicion about whether someone might be pocketing the cash. Overall, the experience left me with a negative feeling. Fortunately, it’s not as bad as Mili's in Palmetto, FL, but I wouldn't recommend this place.
I had a fantastic burger! Ordering through the touchscreen was really simple. I'm looking forward to returning and exploring more of the menu. I might even upgrade my review to 5 stars! The burger was perfectly cooked, with a toasted bun and incredibly fresh toppings.
I recently tried this restaurant for the first time last weekend. We ordered burgers and shepherd's pie, and while the pickup was easy and our order was ready on time, we discovered that one of the burgers was missing once we got home. I called the restaurant, and they took my information, offering to either deliver the missing burger or refund me. Since my family was already eating, I opted for the $9 refund. However, the refund has not yet appeared on my card, despite their assurance. As for the food itself, it was decent. The burgers were a bit salty but still enjoyable, while the shepherd's pie was the standout dish, albeit a little pricey at $12. If their business model relies on takeout, it's crucial they address missing items in a timely manner. EDIT: I'm pleased to say that Best Bison reached out to me, resolved the refund issue, and even offered a discount for a future visit. I appreciate how quickly they handled this!
Great alternative to beef! I created my own bowl and the cajun walnuts were amazing—they paired perfectly with the chipotle aioli sauce. My friend ordered the teriyaki chicken bowl and really enjoyed it; she said she’d definitely get it again. The only downside was the avocado, which was pretty brown and mushy by the time it arrived, but she just removed it.

