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Contribute FeedbackIn a city bubbling with culinary options, this restaurant elicits mixed reactions from its patrons. While some diners applaud its flavorful dishes and attentive service, particularly the lamb jalfrezi and fresh starters, others express disappointment with inconsistently prepared meals and subpar delivery experiences. Complaints of dry rice, frozen vegetables, and lengthy wait times detract from the overall enjoyment. However, many cherish the restaurant as a hidden gem, expressing eagerness to return for the vibrant flavors and warm atmosphere. With a commitment to improving service efficiency, this establishment aspires to harmonize the mixed feedback into a delightful dining experience.
We went to this restaurant for date night. Three hours later, we both came home feeling very sick. The restaurant was empty, and now we understand why.
I was working late and thought I would bring home a treat. I got a donner kebab on naan and a chicken tikka masala. The kebab meat had just come out of a fridge they obviously had tried to heat it in a microwave one or two places the meat was luke warm. Had to bin it for fear of it making me sick. The tikka masala was for my wife it was ok but only enough for one. Definitely won't be stopping there again.
Called in to get something to eat big mistake. The smell or the ouder of the cooking nearly chocked me I had to step out side for fresh air... then the food was mot that great the wife's pizza had more taste in it. Be a while b4 back in it
Do not use KAMAL MAHAL based in Campsie. Long post explaining our experience Please share with as many people as you can to avoid anyone else getting the same lies and experience. Food hygiene must be non existent. So angry and upset by how I was treated. PUBIC HAIR found in food, ordered take away for anniversary in September. Collected found and when got home found a PUBIC hair in my Nan bread. 2 dishes ordered were cold, rice was cold. Phoned to complain and lady initially very apologetic and offered refund. Manager called me back and basically tried everything not to give refund. Eventually agreed to a free meal on another date. So tonight 6 November we thought we would give them another try. Explained situation and eventually got food ordered as agreed. Tried to charge hubby for food minus one meal. Girl behind counter had awful attitude and was extremely rude so husband left and went to alternate take away. I called again and asked to speak to manager. Lady on phone initially agreed that staff member who was off had confirmed the promise of a free repeat order next time. Then manager came on and tried to say I was lying there was no record in his COMPLAINTS book of the agreement. After much debate including him asking me for a ticket for food ordered in September, he apologised for his staff member’s behaviour and agreed to £21.10 refund not £13.10 initially suggested. (What they tried to charge husband after taking off free meal). Manager insisted I had to go tonight to the shop to collect refund. So had my other takeaway put kids in bed and went just after 8pm to collect refund. Girl on counter was so rude and tried to start argument and conversation about whole thing again. Told her I had already agreed with manager and was not going over it again. She then proceeded to say it wasn’t the manager I had spoken to and he told her £13.10 was the refund agreed. She told me, I was dodgy and she had no proof that I paid any money two months ago. I asked to speak to the man I had spoken to on the phone and she laughed and said he had gone home. I refused the £13.10. Environmental health needs to inspect this food outlet. I like to support other local businesses and take others at their word. Unfortunately this business not only is unhygienic but also does not keep their word and calls their customers liars. Remember this started with a PUBIC hair in my food
Yet another wonderful dining experience! This was our third visit to this restaurant and we will definitely be coming back more often. We enjoyed a variety of mixed starters that were delicious and freshly prepared. The lamb jalfrezi was incredibly tender and perfectly seasoned to our liking. The pilau rice was fluffy and the Bombay potatoes were fantastic. The staff were very friendly and attentive. Thank you for a great meal!