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Contribute Feedback What User likes about Wendy's:
If you've ever been to Wendy's before, you should expect the same experience as most other locations. The drive-thru was slower than usual when I went for a quick late-night food run. I noticed that the dining room was open for walk-in orders. My order took just as long whether I ordered inside or at the drive-thru. Overall, the service was unusually slow, but the food met Wendy's expectations of being hot and fresh,... View all feedback.
What User doesn't like about Wendy's:
I had a terrible experience at this restaurant today. I walked in and the manager rudely informed me that they were closed, even though I had visited before during their operating hours. It was bizarre to see no other customers inside except for me. The manager's attitude was very disrespectful and arrogant. Overall, the customer service was unacceptable. View all feedback.
It was dirty as they stood in the register, there was so much eating and mumbling that they could see that there was not in the awhile the soda machine in the lobby on splatterd soda all had to wait before someone recognized their inestimacy, it was disappointing
We have two Wendy's in Lacey, Washington, this establishment is by far the better of the two. The staff here actually care about there customers. For that reason my wife and I will continue eating at this fast food restaurant. To all the staff, thank you for the great customer service.
I don't go here often because the staff is slow and the lines are long but today I went and ordered an apple pecan salad. After eating a few bites I thought it tasted moldy, and to my surprise the chicken had GREEN SPOTS!!! mold in the chicken. No this was not the blue cheese this was the moldy chicken. I will never go back. It's to bad because I do love wendys but never again.
Loved this Wendy's the food is always fresh and hot. As they advertise their french fries are amazing, hot, fresh, and crispy. They are convient to where I live and make for a quick pick up on the go.
The food was fine, but the poor manager was so stressed about the amount of people he and his crew had to serve! I felt bad but it was a stressful and tense situation. I hope they can find more people to hire and a positive spin on overwhelming situations!