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The food were good but the service were not. We were given a dish we did not order. As we were busy chatting, we did not notice all food served. When it was time to review the bill, we noticed a dish that we did not order. They admitted they realize prior that we did not order the dish (I suspect this was a waiter error who ordered it from the kitchen) but served it anyway and did not inform us. Also, they did not re... View all feedback.
Delicious Authentic Fresh Japanese food and beautiful large portion sizes too
Great food, but quite expensive. Service not really and plus service fee. It took a while to come especially when sitting outside. Good ambience.
Great food, but quite expensive. Service not really and plus service fee. It took a while to come especially when sitting outside. Good ambience.
Uh, food was not good, embarrassment to Japanese food. My girlfriend even got a full body rash from the shrimp. Quality is poor. We waited 40 minutes for food when nobody else was in the restaurant! I stopped eating the small bowl (undersized serving) of Chicken rice bowl and went to eat again 10 minutes after this because I needed food.
The food was good, but the service left much to be desired. We were served a dish that we didn't order. As we were engaged in conversation, we didn't notice all the food being brought to the table. When it came time to settle the bill, we noticed the unrequested dish included. The staff admitted that they realized earlier that it wasn't our order (I suspect a waiter mistakenly ordered it from the kitchen), yet they still served it without informing us. Furthermore, they did not remove it from our bill when we brought it up. Although we did end up eating it, they should have communicated with us beforehand about whether we wanted to accept a dish that was served in error. The food itself is quite good, but the experience was tarnished by unprofessional service. This restaurant must improve to better serve its guests and meet the standards expected in areas that attract international tourists.