Cold Stone Creamery - Olney

The service was so bad they were so mean and rude to us we’re new customers wants to try cold stone they’re being so judgmental.

This place is way too small for this type of business. It is also dirty and there is little upkeep as the customers come and go. The staff seem overwhelmed and have little space to work and move around to assist and serve customers. They have to work so fast, they cannot even make and mix the ingridients correctly to the icecream flavors to move people along in the very tight space. Our ice creams were just so bland considering the price; I can get better and cheaper from the grocery store! I tried it once Not going back again. UGH.

They hired bunch of middle schoolers who have no skills to make your order.

Management is non-exsistent and it shows, the place is extremely dirty and staff are rude and uninterested.

I'm not usually one to leave reviews but this place is really filthy and people should know that. We ordered from a guy who was talking to someone on his airpods while taking our order and sat down at the only table and it was covered in dried drippings from previous people. I dropped a napkin on the ground and accidentally touched a roach when I blindly reached to pick it up. There was a ton of food bits on the ground, the walls were dirty, the bathroom was gross, the windows were dirty. I ended up tossing my ice cream because touching the cockroach just made my stomach turn wondering what it looks like behind the counter.