Pàdel Penedès - Olerdola

We go very amenudo, today we have had a bad experience in pacs. We had a lead booked for today. the qüestion is k did not find our reservation. The boy told us to play on another track. They've changed us a couple of times, and when we've been playing for 1 hour, they've thrown us out because other people came to play. Then he tells us that we had no clue reserved today that the resesrava was for tomorrow. One misunderstanding has it any and as the reservation was on the phone was their word against ours. The ugliest detail has been when we get the clue. . we after the trajin that we have been given hope that at least they would tell us to be another day and apologize for the misunderstanding. you need to take more care of the customers as padel tracks around the area there are many. If the boy who has attended us had told us beforehand that the reserve had pointed it out by tomorrow we decided whether or not to play

Good facilities, single track , unique that I know in the area, and the treatment of the person responsible for attending to the phone and unbeatable reservations.

We go regularly and everything is perfect. Well-kept tracks at a more than correct price. The bar service also works very well.

Vamos muy a menudo, pero hoy hemos tenido una mala experiencia en Pacs. Teníamos una pista reservada para hoy. La cuestión es que no encontraban nuestra reserva. El chico nos dijo que jugáramos en otra pista. Nos hicieron cambiar un par de veces y, después de haber estado jugando 1 hora, nos echaron porque llegaba otra gente a jugar. Luego nos dijeron que no teníamos la pista reservada para hoy, sino para mañana. Un malentendido lo puede tener cualquiera y, como la reserva fue por teléfono, era su palabra contra la nuestra. Lo más feo fue cuando nos cobraron por la pista. Después de todo el trajín que nos hicieron pasar, esperábamos que al menos nos dijeran que fuéramos otro día y se disculparan por el malentendido. Hay que cuidar más a los clientes, ya que en la zona hay muchas pistas de pádel. Si el chico que nos atendió nos hubiera dicho de antemano que la reserva estaba apuntada para mañana, nosotros habríamos decidido si jugábamos o no.

We go in a regular and perfect way. tracks well maintained at a more than correct price. The bar service also works very well.