Housing Units Of Hollinwood - Oldham

I have dined at this restaurant several times in the past, but I have noticed a decline in quality. My daughter and I ordered the full English breakfast, which has significantly decreased in size. We received two overcooked bacon rashers, two thin sausages, a small portion of beans, and one egg. The hash browns were not homemade, but rather the type you can find in the supermarket freezer section. The breakfasts used to be excellent, but the portion sizes have shrunk and the quality of the food has decreased. Additionally, the cappuccino was lukewarm and the americano was served with cold milk. Unfortunately, we will not be returning to this restaurant in the future.

My friend and I had lunch at the Wicken Tree Restaurant in Housing Units on 14/11/2023, if that's what you can call it... We each ordered a warm chicken wrap and shared a side order of chips, which only consisted of about twelve chips. The size of the wrap was disappointing, as it was just one wrap cut in half and the chicken was cold. When we mentioned this to the waitress, she explained that it was because the wrap had salad on it. The chips were also placed on the same plate as the wrap, rather than on a separate dish. To top it off, our cappuccino drinks were cold by the time our supposed meals finally arrived, after a 30 minute wait. The price we paid - £10.50 for the wraps and £1.95 for the chips - seemed extortionate for the quality of the food we received. Needless to say, my friend and I will not be dining there again.

Visited here a couple of months ago with my daughter. We decided on afternoon tea, one being GF for myself. At £26.99 pp these where very small but mine was shocking! No wrap, no Quiche no stuffing where was my GF options? I did complain at the time and demanded a refund on my meal. I really wasn't going to put a review on only to see they are still advertising the same menu. You should be ashamed. This is wrong!!

On visiting the store to make some purchases, myself and my Daughter, decided to have some lunch, my Daughter chose soup, which was tomato with vegetables, I chose HOT chicken and bacon wrap, when food arrived soup was Luke warm, HOT chicken wrap was cold, I returned to the counter and explained on menu it says it’s HOT, ok no problem it’s returned to my table HOT. On leaving the restaurant the restaurant Manageress is passing, I thought it might be helpful to give her some feedback, about our experience today, firstly I told her the soup was like some cheap tinned soup that was Luke warm, her response, was that two other people had just told her how lovely it was and she liked it, well that must be ok then.So we moved on to discuss the HOT COLD chicken wrap, I told her it was served COLD, yet on the menu it says it’s served HOT, her response was it will of been HOT, but the lettuce and Cesar sauce will of brought the temperature down to make it cooler, no.it wasn’t cooler, the chicken was like it had had been in the fridge, her response was quite worrying when I think about it, we don’t keep chicken in the fridge. Could you please tell me how you store your chicken prior to serving it in your response. Not a pleasant experience on this occasion and a very condescending response

Pleasant morning shopping in the store and signed up for loyalty card First time visit to the restaurant and looking forward to it, unfortunately downhill after that, Sticky table and waitress cleaned but still not good. Coffee tepid and my wife and I shared the breakfast brunch board, 2 plates and 2 knives and forks. The 2nd plate under the first had never been washed at all and covered in food, similarly a fork was dirty returned to check out desk and items replaced. Returned to table only to find the other fork had baked on food on it, returned to desk and replaced. At no time was an apology offered Food as per coffee was tepid and avocado on toast had a rather unusual flavour. Could have complained about the experience but as I say not once was an apology offered by any staff member and felt any further complaint would have been dismissed Very poor experience as we had heard and read many rave reviews, however a couple on the next table who were regulars said that in the past few weeks they had noticed the standards and the quality had slipped. Happy to say we will be returning to the store but not to the restaurant D T