Chipotle Mexican Grill - Olathe

Past reviewers on Yelp have expressed concerns about poor customer service and the quality of the burrito bowls. I decided to visit for a mobile order, and here... read more Past reviewers on Yelp have expressed concerns about poor customer service and the quality of the burrito bowls. I decided to visit for a mobile order, and here is my experience...

I just had the worst burrito at this place—quite possibly the worst burrito I've ever had at Chipotle. The girl who made it didn’t roll it properly; she folded... read more I just had the worst burrito at this place—quite possibly the worst burrito I've ever had at Chipotle. The girl who made it didn’t roll it properly; she folded it like a bath towel, hoping everything would stay inside. Not only was she struggling to keep it all together, but I also ended up losing about a third of the meat. They already skimp on portions, and when they take away from their rewards, it makes it even worse. This experience has completely ruined my view of this place and their burritos.

As others mentioned. we have tried and disappointed this place several times. this evening was the absolute last stray. we had a job for a veggie bowl, and not... read more As others mentioned. we have tried and disappointed this place several times. this evening was the absolute last stray. we had a job for a veggie bowl, and not only had it meat, that was a big thing! everything else was also correct. paid extra for toppings we do not receive. it's like they just put everything in their pockets, what they want and theirs expected to deal with it. will not come back. I understand the problems of the personal and the struggle, however, the people support their business with them should be at least able to make a burrito when there are so few things to start. vegetarian options: not able to eat meat, and it was given on my veggie dish. dietary restrictions: not in a position to eat meat

I'm not sure what I got, but it definitely wasn't what I expected. I ordered a burrito bowl for pick-up that was supposed to include white rice, black... read more I'm not sure what I got, but it definitely wasn't what I expected. I ordered a burrito bowl for pick-up that was supposed to include white rice, black...

We have attempted to order from this restaurant three times in the past couple of months, and this last experience was disappointing enough that we won't be ord... read more We have attempted to order from this restaurant three times in the past couple of months, and this last experience was disappointing enough that we won't be ordering online from them again anytime soon. Our orders...