Chipotle Mexican Grill - O'Fallon

Chipotle is one of my favorite restaurants, and I really appreciate their pre-order feature. I do wish they would put the pickup shelves back in the dining area... read more Chipotle is one of my favorite restaurants, and I really appreciate their pre-order feature. I do wish they would put the pickup shelves back in the dining area, as it can be a bit crowded when groups of three or more come to pick up their orders, often getting in the way of customers at the checkout. The staff managed the situation well, but I believe there could be a more efficient solution.

Meat piece found in the veggie burrito bowl I ordered. Finished the bowl tossing this aside didn't want to waste the food and money esp when things are crazy ou... read more Meat piece found in the veggie burrito bowl I ordered. Finished the bowl tossing this aside didn't want to waste the food and money esp when things are crazy outside but didn't enjoy the meal after seeing this.

Please for the love of god train your employees to not be so skimpy on the portions! All I want is to enjoy a meal but every time I order, I get a different siz... read more Please for the love of god train your employees to not be so skimpy on the portions! All I want is to enjoy a meal but every time I order, I get a different sized portion. Tonight it was 2 tablespoons of rice, 6 slices of pepper/onion, and a half a bag of ?large? chips. The meat portion wasn?t great either, but whatever. I want to keep going here but I?m going to have to stop if something doesn?t change.

Chipotle is one of my favorite restaurants and really like their order ahead feature. Wish they put the pick up shelves back out in the dining area so 3 plus pe... read more Chipotle is one of my favorite restaurants and really like their order ahead feature. Wish they put the pick up shelves back out in the dining area so 3 plus people picking up aren't in the cashier and customers way. Staff handled it well though. Feelthere is a better way on pick up.

Only orders only are dumb and slow. Times are not accurate. It would be faster to just take walking. Even if it takes a few minutes to make it would be faster t... read more Only orders only are dumb and slow. Times are not accurate. It would be faster to just take walking. Even if it takes a few minutes to make it would be faster than waiting 45 for an online order. There is a reason this location has 3.9 stars. Peoplepay their hard earned money to choose you, you should keep that in mind.