Arby's - Ocoee

Had a birthday email. Manager rang it as a free sandwich, not fries shake. Said I couldn't use coupon for lower priced sandwich w/b. d email. When told amount,... read more Had a birthday email. Manager rang it as a free sandwich, not fries shake. Said I couldn't use coupon for lower priced sandwich w/b. d email. When told amount, I said I wasn't paying for fries shake as they were free. Manager said she hitwrong key then they had asked if it was to go. I said yes, to go but they didn't make it to go but dine in. Not a pleasantexperience!

I stopped in to try the New Real Country Style Rib Sandwich. It was pretty good, more of a smokehouse flavor than BBQ. Not my favorite sandwich. Staff was frien... read more I stopped in to try the New Real Country Style Rib Sandwich. It was pretty good, more of a smokehouse flavor than BBQ. Not my favorite sandwich. Staff was friendly and the sandwich came quickly. The bathroom was clean and there was plenty of parking.

The carpet and floors are incredibly dirty and worn, appearing as though they haven’t been cleaned in a long time. This really gives the place a rundown appeara... read more The carpet and floors are incredibly dirty and worn, appearing as though they haven’t been cleaned in a long time. This really gives the place a rundown appearance.

I never got to eat at this restaurant. Their drive-thru closing time is listed as 1 am, but when I arrived around 10 pm, the lights were off inside. Before chec... read more I never got to eat at this restaurant. Their drive-thru closing time is listed as 1 am, but when I arrived around 10 pm, the lights were off inside. Before checking if anyone was still there, I looked at other reviews and saw that this has happened to several others as well. I tried calling, but no one picked up. They really should put up a sign if they're closing earlier than advertised.

They claim to be open until midnight, but I found myself waiting in line before 10:30 PM. When I finally reached the menu, they simply turned off the lights wit... read more They claim to be open until midnight, but I found myself waiting in line before 10:30 PM. When I finally reached the menu, they simply turned off the lights without saying a word. The person in front of me seemed to be at the window for about 10 minutes, and it didn't look like they even placed an order. By the time I could pull around, they were already gone.