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Contribute Feedback What jorgitattoo likes about Julian Bakery, Inc:
When you eat a very limited diet and are looking for something healthy, Julian bread is perfect. To be honest it isn 't as tasty as regular bread that is loaded with unhealthy ingredients. Sure it could taste better if they loaded it up with all the **** that 's in other gluten free brands but they are one of the few bakeries that keep it clean. It 's all perspective. When you haven 't been able to eat bread in years... View all feedback.
What Marlène E doesn't like about Julian Bakery, Inc:
While I really like their protein bars, they have a major shipping/fulfillment problem. They either need to hire more people or do a better job getting orders out. There is no way it should take a month to get your order when they are in California. View all feedback.
Maybe they are having supply issues? or shuttering? Products are no longer available, not even from Amazon. I stopped ordering from them a while ago. Poor customer service, poor shipping, unreliable. Yet, they seem to keep selling stuff and taking the money, only to find out that the items are out of stock. The sunflower butter and espresso Paleo Thin protein bars are awesome, if you can get them.
Buyer beware. Received defect product covered in mold, within the use by date. Contacted customer service. 12 emails later there is no resolution in providing me a credit/refund or replacement. Lots of excuses how their computer system can't process a refund or a credit. Tried reaching by phone to straighten this out, but they're no loner accepting phone calls for customer service. Seriously? I have been a long time customer, but they've lost me.
Just opened these today after buying yesterday late afternoon. Tried to call Julian Bakery to let them know but Voicemail says no customer service at this time so please email. Just to be clear, these are not supposed to need refrigeration until they are opened.I think it’s disgusting that a health concern cannot be reported immediately over the phone. The grocery store where I bought them will refund me but I wanted to let the company know the current packaging is not working.
HORRIBLE!!! Waited 4 WEEKS for Pegan Thin Bars that arrived hard and stale. Emailed them for an exchange THEY REFUSED!!! Made me pay $20 for shipping the stale bars back to NEVER RECEIVE A REFUND. Absolutely horrible company, I would give zero stars if I could. If the business owner is reading this, it's about time to respond to my email and issue my refund.
Awful experience with long shipping times and I live in San Diego. Also, everything went badly quickly. They don’t respond to emails to customer service re your experience or in any way try to make things right.
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