Restaurant Kurhaus Weissenstein

Really bad service, rude and unprofessional waiter. the receptor told us that they were panic because they served too many people and they ended up serving everything material. in the meantime we waited 30 minutes without service. it is a shame that such a nice one is so bad in view of inadequacies.

The restaurant hotel Weissenstein has a perfect location with magnificent panoramic views of the medium and alps. this gives them a strong monopole on the mountain clear, as they are only one of two companies on the white stone, the other is the sennhaus, which is located farther down without much sight. the dining and drinks served here are fantastic, but the experience is ruined by the waiters who work in the restaurant, they seem to be completely stressed, as they only have about 3 people who use the entire restaurant (if we went on a Sunday). wait for about 10 minutes after we sit on someone who served us, the young lady who finally came to our table asked us what we would like to order. we asked for the menu to which she rolled her eyes and left an annoying sigh. I saw them confused asking if there was a problem for the guests to ask the menu that they did not answer and simply turned around and handed us a menu for a table of four people. after another rude commentary of her I explained that I refuse to be treated as a customer and if she could speak with us in customer-friendly wise. the comment I made clear didn't sit well with this girl. When she brought us our coffees we had ordered, she said sarcastically, "Was that friendly enough?". after this set, and I am not an aggressive individual, I would like to have punched them into the face, but that is not very appropriate in a restaurant, and certainly not a possibility to treat someone who obviously hates every aspect of their work. after several smart and decreasing comments and a delicious tiramisu, we decided to get the bill and leave. if they want to be served with, they do not visit this restaurant, because to be honest, they will be a warmer welcome in the hell. P.S, since eating was enjoyable, I gave them a 2 star rating, but they should be placed in the service staff who appreciate customer contact and have basic points.

It was a sunny day and the place was crowded. the restaurant was full and we had to wait for a free table. eating was local and very tasty.

The location is placed near the telepheric and from where you're sitting you have a very nice view of Solothurn City and the Alps. But I think that this is not enough to distract the people from the long waiting of waiters (for example to...pay the bill). The service was not so friendly but at the same time not rude. Food: I ordered Büezer Teller (traditional picatta meat, that was good, with tomato spaghetti, that weren't that tasty) I think the cost is OK: some dishes are expensive.

We took our elderly parents to this Restaurant to celebrate their 62nd wedding anniversary and were totally disappointed. The service was non existent, we had to keep asking for service, they forgot orders and delivered food not ordered. When we received the invoice there were...items on it which we had not consumed. Half the staff don't understand a word of german, french or english. The food was a disgrace, my daughter's meal was delivered 20 minutes before ours and it was cold, the Wiener Schnitzel was tough and tasteless and the vegetables were so dried out they curled up on our plates, it has been a very long time since we have had such a bad experience and eaten such bad food. We wrote an email to them directly but without success. There are far better options available not far away.