Verace Italian - Oakville

Enjoyed a nice Wednesday dinner with a friend at VERACE. For a Wednesday it was busy, great atmosphere, good service delicious food. We made sure to tip the server 60% on the bill. Great evening. Thank You JayT

Lovely place in Oakville. Authenthic italian place. Staff and the Owner are awesome. Most of the time I have a pizza but also the rest of the menu is genuinely italian.

What a great vibe and amazing food! From the Chef to the servers A

Their risotto… I can’t stop thinking about it. Service was also lovely, and the ambience is really nice.

I booked my birthday event here. I was in communication with staff days before the event to inquire about dietary restrictions.Over the phone, it sounded amazing! Anything I requested they ensured I would be fine. From dinner accommodations to dessert I was so happy!Once arriving, our waiter had to be debriefed on everything from the host and then again from me. Even though I already booked a week in advance and spoke to multiple people that myself and another guest were vegan/plant based and would need to be accommodated.Mind you, I could have went somewhere else but they insisted to let them take care of me.When it came time to order, my server then went on to say that they don’t have much to offer except the salads which I thought was rude but remained unbothered. I then explained that I was told they COULD make any dish vegan/plant based. He said he would ask the chef. I quickly settled on a mushroom risotto because I didn’t want to complicate things and they told me on the phone (once again) that a risotto, pizza, pasta ect would be no problem to recreate.They brought me a risotto that didn’t resemble mushroom risotto at all… it was rice, with mixed vegetables in soup broth. The most disgusting thing I have ever tasted. I politely let the server know that it wasn’t edible and I would be satisfied with just rigatoni noodles, red sauce and mushrooms. I emphasized garlic, onion and basil would be great too because I didn’t want them to skip out on the flavour or the experience once again.He brought the pasta to the table, no basil so I had to request some on the side. He brought it. Thankfully the pasta was good cause I was starving at this point lol.My guests were unhappy with their meals as well saying it lacked flavour or any flare which made me feel crappy because I could have went to a vegan restaurant but I realize that not everyone eats the same as me, and I wanted to be considerate. I’ve only heard great things about this place but don’t understand why.To top it off, the server ended the night by bringing me crème brûlée _____ I reminded him I cannot eat diary but thank you so much. I mentioned to him that I was told they had vegan gelato for dessert. He said they ran out……….Terrible birthday dinner. Only reason I would come back is for a cocktail. The bartenders deserve a raise because that’s the most balanced cocktail I’ve ever tasted and I think it’s worth mentioning.To whoever reads this and cares, please be real about what you can and cannot accommodate. Please be considerate of guests celebrating birthdays. please train servers to exude excellent customer service regardless of who they are serving.The bill was hundreds of dollars and we still left a nice tip but… I felt robbed.Would not recommend… except for drinks!Thanks for reading.