Hero Certified Burgers from Oakville Menu

Hero Burgers has garnered mixed reviews, revealing significant concerns about cleanliness and food safety protocols. Many customers have encountered hygiene issues, with staff not using gloves during food preparation, leading to incidents of foodborne illness. While some diners praised the quality of the plant-based burgers and the variety of toppings available, others reported poorly handled meat products, particularly chicken, resulting in unpleasant experiences. Despite a few positive comments about friendly service and fresh offerings, the overarching sentiment calls for urgent attention to food safety standards to restore trust among patrons and enhance the overall dining experience.

Last update: 10.01.2025

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What User likes about Hero Certified Burgers:
I order 3 combos today. I was very happy with the burgers they made, the bark was well made and clean toppings. the staff was very helpful and friendly. there were many orders, but I got my order in time. View all feedback.

What User doesn't like about Hero Certified Burgers:
This restaurant is completely unacceptable! The walls and floors are filthy, the women's bathroom is out of order, and the only functioning bathroom, the men's room, is disgustingly dirty. There is no soap available, and both the urinal and toilet are filled with bodily fluids and stains. Two employees in the shift seem disinterested and provide zero customer service. For your own health, I would not recommend eating... View all feedback.

This place is extremely unclean. The person making the burgers is not taking any precautions such as wearing gloves or a hair net. Despite seeing this, I still ordered a burger for my son who was hungry. Unfortunately, after eating it, he became extremely sick. It is important that this restaurant be inspected to ensure they are following food safety regulations.

I order 3 combos today. I was very happy with the burgers they made, the bark was well made and clean toppings. the staff was very helpful and friendly. there were many orders, but I got my order in time.

I ordered at 11:27pm on Saturday Dec. 18, 2021 and got a haddock sandwich, sweet potato fries and a pop. Everything was hot and fresh and amazing! I think the guy was alone and busy with take out orders but I got my food and it was all so delicious!

Very friendly staff. Quick and efficient. Loved the burgers. Halal food definately tastes better.

Just wondering any on boarding training? Any quality control? I just ordered one combo, waiting around 40mins. So slowly, but you know what. I got this after 40 mins waiting. Quality? So frustrated!

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