Reviews
What User doesn't like about East Side Mario's:
Went for a last minute dinner night out with family. Very disappointed to receive this type of service from such a reputable and well loved restaurant chain. The hostess was wonderful. But our server was very rude and kept trying to rush us. When we finally ordered our food came cold and i sent all plates back to the kitchen. The second time they came out some of our plates were missing the sides. We waited forever f... View all feedback. What User likes about East Side Mario's:
It was our son's birthday weekend so we went for dinner and a movie. After the movie we walked over to Boston Pizza where we were ignored so we got up and left. We headed straight over to Mario's and were greeted with a welcoming smile and seated promptly. The food was good arrived in good time and our server was friendly and attentive. In short, Mario's staff made us feel welcome, Boston Pizza staff were arrogant an... View all feedback.
Reviews from various websites
I used to love East Side Marios. Those who grew up in the suburbs will remember when it was located in Oakville Place.
I have always frequented this restaurant. However, recently the customer service has been very poor. I have been a loyal customer for the past 7 years.
ESM is one of the more established restaurant chains and it is evident that it has been around for quite some time.
Went for a last minute dinner night out with family. Very disappointed to receive this type of service from such a reputable and well loved restaurant chain. Th...
read moreOur family was traveling and decided to stop at East Side Mario's for a late lunch/early dinner. It was very good! Table bread is referred to as a "Garlic Loaf"...
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read moreThe East Side Mario's restaurant has received mixed reviews, with some diners expressing disappointment with the service quality and overall experience. Complaints include rudeness from servers, slow service, cold food, lack of attention, and unprofessional behavior. Despite these negative aspects, the menu offers a variety of options and affordable prices. On the other hand, positive reviews highlight good food quality, decent portion sizes, friendly service, and an enjoyable dining experience. Overall, East Side Mario's remains a hit or miss destination, with some suggesting other places for better service and value.