IHOP - Oakley

This was a little larger than it looked like from the outside. They were busy for lunch and there were only two waitresses that had to seat customers and serve... read more This was a little larger than it looked like from the outside. They were busy for lunch and there were only two waitresses that had to seat customers and serve the tables. Our waitress was friendly and efficient. All around good food and service despitethe fact they were busy!

Nice enough server. I very much dislike going to IHOP, because no matter which one I go to they either forget to put my order in like here , get it wrong, don?t... read more Nice enough server. I very much dislike going to IHOP, because no matter which one I go to they either forget to put my order in like here , get it wrong, don?t fill up our drinks, etc, etc. they gave me turkey scraps and ice cold mashed potatoes,completely forgot about my mozz sticks, then tried to bring them out after everyone was done eating, except me because my foodwas a big NO THANKS.

Service was friendly but it was interesting to see how we were seated, all clumped together. Seating people didn't seem to show much urgency. Food was as reliab... read more Service was friendly but it was interesting to see how we were seated, all clumped together. Seating people didn't seem to show much urgency. Food was as reliable as always from one IHOP to the next...so the difference most times is the friendliness andthe service. Was an average experience but similar to my last experience there.

Bad news. 2 of 4 orders were inaccurate not by a little? by a lot. Then the 2nd preset correction was dangerously (for my son) undercooked I?m talking truly raw... read more Bad news. 2 of 4 orders were inaccurate not by a little? by a lot. Then the 2nd preset correction was dangerously (for my son) undercooked I?m talking truly raw poultry. Waitress was indifferent and annoyed by my concerns. Worst service wereceived in 17 days on the road.

The servers weren?t working well as a team on the floor. Server avoided us when she saw that our drinks were empty until she checked on every one of her tables,... read more The servers weren?t working well as a team on the floor. Server avoided us when she saw that our drinks were empty until she checked on every one of her tables, even those that had arrived after we did. Servers hid behind the server wall, cooks didn?tcook ticket at a time, one meal was burning hot, even the plate, pleased about the hot meal but the other meal was a littleburnt and cold. I was a server and understand accidents happen but overall my experience with this location has steadily gottenworse.