Panera Bread - Oak Lawn

One of the better places I was at. I ordered it to work. they had the order faster than the expected time.

My family and I love panera bread. last week we went through the drive through the orland park location (5 stars!) this time we visited the location oak lawn. her website advertises the collection of orders, but when I called my order, there was no possibility to put an order on the phone. I finally choose the option 5, which is for the conversation with a manager. I was connected to a worker and placed my order. I have specified that the order was for the order pickup and gave them the details of our car. the employee said that the order would last 10 minutes. 25 minutes later I sat in the car and waited for my order. I had gone in earlier, but I had my baby with me in the car. I had to wake up my sleeping baby and walk in to get our food. when I went to the counter, my order was on the counter. I asked if this was willing to go and the employee answered: oh, this is abyss. my fault and then turned and went away. our order was also wrong. I ordered a bowl sawn from Broccoli soup and I was given something similar to a creamy chicken noodle. I didn't get a spoon to eat the suppe. the smoothie,- salad and chipotle chicken sandwich were fantastic as always!

Very quiet environment, but eating was filthy. I ordered a tomato soup it was not creamy on all very watery, and the steak and cheese sandwich was disgusting, only thrown together, did not look as if the steak was completely boiled. cooks have to serve for customers something better. kasse was very patient and friendly, icy machine must be cleaned.

I stopped at lunch. the load was clean and the workers were friendly and polite. I have a turkey bacon sandwich and icy. (always love the simple black tea.) the sandwich was so. crust was dry and hard, but the rest was ok.

We go in today with my 3 kids and order through kiosk. A second order was placed on the kiosk for drinks right away because I had forgot to place on first order. A short black woman (which I was told was named tracy)Comes out with a supervisor with the accusation that we didn’t pay for drinks. After explaining to the both of them “tracy” walks away shaking her head not even offering an apology. The manager did offer an apology which doesn’t change the fact that her incompetent employee chose to act before thinking. Wont be coming back to this ghetto location.