Kfc - Oak Forest

#5 - Fast Food - Oak Forest, Chicken, French Fries
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Kfc

Kfc
2.7 / 5 (2791 reviews)

Description

Recent visits to a popular fast food outlet have left diners feeling frustrated and dissatisfied. Customers reported unwelcoming service, inadequate food quality, and troubling practices regarding receipts. Notably, the absence of receipts raised concerns over privacy, while the food served was criticized for being subpar, with instances of old and burnt items. Loyal patrons expressed disappointment, particularly over a lack of responsiveness to complaints. Such experiences have deterred many from returning, prompting a reconsideration of their dining choices and an emphasis on seeking better quality and customer service in the local dining scene.

Last update: 17.01.2026 from: Sincere

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★ 2.7 / 5 from 2791 reviews
sincere-barton
15.09.2022

They don’t give receipts. I really think they are on some scaming type of stuff. I have never been to a restaurant where they don’t give receipts . They don’t even ask you if you want it. They just throw your receipt in the garbage. Please you can go in the garbage and get peoples receipts and have all type Of identifying information. No I need my receipt bro now . Try it with someone else. Ask for your receipt as soon as you pay or they will give you a duplicate copy.

braulio-reinger
15.09.2022

Don’t want to even give them 1 star. $9.89 for a 3 piece chicken tender meal?? No potato wedges had to get fries, chicken tastes like it fried in grease from a month ago, no drink, no biscuit, no dipping sauce and I was supposed to get a cookie because they didn’t have biscuits, but never got one. Fries were cold. Coleslaw was warm. I’ve been there before but I will never go back. Staff was very rude. Very disappointed.

eulalia16-2
15.09.2022

This restaurant can be inconsistent. Sometimes the food is good, but other times it can be disappointing. The chicken tasted overcooked and old during my last visit. I'm not sure why they have old food on the menu considering the amount of people waiting in line. It would be helpful if the manager spent more time training the staff to ensure that the food is prepared properly. It appeared that teenagers were working during my visit, which is understandable, but they should also receive proper training to provide a better dining experience for customers.

farmstrong-church7
15.09.2022

Went to store Saturday April 2 2022 7:30 pm try the drive thru order 2 pc chicken dinner breast and and a wing told me out of breast and wings got 3 thighs and a leg burnt old chicken gave me my potatoes and gravy no coleslaw or roll 3 people were standing at window like they were up to something no good this was not my first time getting bad chicken last week at 11 am they didn’t open until 11:30 am order same 2 pc bad dark so-called extra crispy I’ll never go back to ice again best chicken is browns in lockport golden crispy chicken check it out I guarantee you

oleta-schuppe
15.09.2022

I very disappointed in this kfc. I go there a lot my children love it. I was given a drink the did not taste well so I called. Next time in they said we can’t give you the drink you ordered we can give you something smaller. I spend $30 every other week for the family. For the 25 cents it cost kfc for the soda they lost out on ok money per year. I know they will be fine. Thanks for reading

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