Reviews

Overall Total Score
2.7 out of 5
Average | 657 reviews

What Sue Amess likes about Tesco Extra Leicester:
It’s a bit too large It takes ages to find things especially when one item is too my far left then the next is way down to the other side. The choices are fantastic but you will need 2 or 3 hours in there. View all feedback. What Joanne Turton doesn't like about Tesco Extra Leicester:
Absolutely shocking what I sore today in Tesco cafe They left a young girl to serve people clear the tables and take food out The queue was massive as well the food was getting cold as was sat there for ages and people ended up getting there own food Our food came out absolutely freezing after waiting 35 minutes for it NOT IMPRESSED TESCO Sort it out View all feedback.

Reviews from various websites

Gastroranking-it
1.6 ★ from 10 reviews
Joanne
05.05.2024 - 06:23

Absolutely shocking what I sore today in Tesco cafe They left a young girl to serve people clear the tables and take food out The queue was massive as well the...

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Salma
05.05.2024 - 06:23

I used to frequent Tesco for my shopping needs, but recently had a bad experience when trying to return a faulty electric item that was only 2 weeks old. Despit...

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Louise
05.05.2024 - 06:23

Fed up of having to complain about the state of DIRTY toilets

Agnieszka
05.05.2024 - 06:23

In space of 5 minutes a girl with blonde hair told customers 3 times that there is 45 minutes waiting time, like she was annoyed with the fact people are waitin...

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Sue
05.05.2024 - 06:23

It’s a bit too large It takes ages to find things especially when one item is too my far left then the next is way down to the other side. The choices are fanta...

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Recent experiences at the Tesco café reveal a troubling decline in service quality. Customers reported excessive wait times, with food served cold after long delays, while management seemed overwhelmed. Staffing shortages led to frustrations, as patrons waited for assistance amidst a dirty environment. In contrast, some praised the grocery shopping experience during busy periods, highlighting efficient staff at self-service checkouts and good stock levels. However, lingering concerns about customer service and café efficiency suggest that Tesco has significant room for improvement to meet the expectations of its diners and shoppers alike.

Google
3.5 ★ from 318 reviews
Tripadvisor
2.0 ★ from 23 reviews
Gastroranking-uk
2.8 ★ from 306 reviews

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