Alpine - Nuwara Eliya

24-08-2023 I stayed here for 2 nights with Family . location is perfect , service and rooms were not up to standard . intercom nothing works . only a hot water heater is there , no milk or sugar ,tea packets was provided . In Wash room sometimes hotter comes , some time doesn't . tv is there only for the name , no channels working over all 2/10 can be given

No internet connection except in the lobby. Rooms are just okay. We checked in as a group taking 9 or10 rooms but the experience is not great.

Price cheap les than 50 usd,the building actually very beautifull ,but need more care ,because look mess ,other that the location was gread

A relatively old and rustic hotel situated in a unique place in Nuwara Eliya. The stay was decent. Price was a bit too high for the services we got but still it was good enough. All basic necessities were provided including towels, water bottles, hot water and blankets however things like tea bags and heating were not available. The hotel and the rooms were clean and decent however not up to high standards considering the reputation the hotel had. On top of this, the ambience was also ok and the stay was comfortable and safe. Overall, it is a decent hotel but a bit overpriced and not up to the expectations. One of the biggest annoyances about this place is the fact that they only accept cash. Therefore make sure to bring cash with you before arrival.

We checked in, no towels, no toilet paper, staff were rude, they demanded that we tell them where we were going when we went out. Complained about their low salaries, mold all over both pillow, sheets were dirty and unwashed. 2 of the staff were drunk and came into my room without permission and filmed me on their phones when I asked for new pillows. I had no blanket on the bed and no heater, it was 11 degrees Celsius. Owner price gouged me almost double the online rate and wanted me to pay for a room we didn’t use. He also laughed at me when I told him what his staff did. This place is the worst.