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Contribute Feedback What Shauna Evans doesn't like about Pizza Hut:
I went to dine in at Pizza Hut, but they had closed the dining room early because they sent their server home 3.5 hours early. They refused to let us eat in the restaurant, even though I really wanted to try their salad bar. We ended up ordering to go. The pizza was a bit doughy, but the breadsticks were delicious. The service could have been better. View all feedback.
I will not be returning to this restaurant. I ordered pizzas and a salad while traveling. As I was preparing my salad, I noticed that the dining room was empty, which seems to be a common occurrence here. When I went to pay, I asked if I could use the red pepper flakes on the table for my salad. The staff member at the front said that customers with takeout orders are not allowed to use items in the dining room. I found this to be unreasonable, considering I had traveled a few hours. The staff member then tried to sell me the pepper flakes, to which I politely declined. I also used salt and pepper in the dining room for my salad without knowing it was against the rules. This lack of customer service is likely why the dining room is always empty.
I went to dine in at Pizza Hut, but they had closed the dining room early because they sent their server home 3.5 hours early. They refused to let us eat in the restaurant, even though I really wanted to try their salad bar. We ended up ordering to go. The pizza was a bit doughy, but the breadsticks were delicious. The service could have been better.