Dunkin' - null

Horrible customer service there was a line out of the door which could mean they were just busy so i decided to mobile order my food cause all i wanted was an e... read more Horrible customer service there was a line out of the door which could mean they were just busy so i decided to mobile order my food cause all i wanted was an everything bagel, i see and hear the order come through and there are 2 people on shift one is in the back doing dishes as they are getting ready to close, while the other one is supposed to be taking orders but anstead is talking with these 3 or 4 boys at the ordering counter and giving them free donuts, munchkins and drinks while my food is already payed for and waiting to be made, i ended up waiting around 10 mins just for this bagel because the black girl who is built like a upside down bowling pin is to busy giving out free food and drinks, worst dunkin/ fast food place i have ever been to and i am not even somebody to write a complaint but i just feel like there is a lot of room for improvement in this store.

The worst dunkin ever. Staff is ghetto and immature rude to customers. They are slow and inefficient. They will let you stand for 15 minutes without even tellin... read more The worst dunkin ever. Staff is ghetto and immature rude to customers. They are slow and inefficient. They will let you stand for 15 minutes without even telling you something is ready. They don't call out orders. They get mad when you ask questions just horrible. There needs to be a real Manager on-site. These young people exhibit horrible custmer services skills and is a blight to the dunkin name. Don't bother stopping here at all. Go to South Main street.

Not enough employees, all 3 of them trying to prepare orders while customers are waiting to give orders. Line overflowed outside of Dunkin. read more Not enough employees, all 3 of them trying to prepare orders while customers are waiting to give orders. Line overflowed outside of Dunkin.

This dunkin consistently only hires employees with absolutely no sense of urgency, on top of always only scheduling two people to work on busy Sunday mornings.... read more This dunkin consistently only hires employees with absolutely no sense of urgency, on top of always only scheduling two people to work on busy Sunday mornings. Any time I come to this Dunkin, they have airpods in, ignoring customers. I get that it can be tough working in food service, but my above experience has been the same for the last several months pf coming here, with multiple different employees. Even when you attempt to avoid long wait times by mobile ordering, it still takes around 25-30 minutes no matter how busy or slow the establishment is. Whoever the manager is here should be ashamed of the business they are running.

When Richard and Joe were here it was a better establishment. Ever since the customer service and food quality has gone down hill. read more When Richard and Joe were here it was a better establishment. Ever since the customer service and food quality has gone down hill.