Cousins Subs - null
Cousins Subs
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Everything was nice, but I wish it would be a bit cleaner (all tables were not clean)
Hair in food. Wear hair nets or have hair up and pulled back. Long black hair. disgusting and will start going else where
Alysia G was very friendly and kind, Thank you! Her customer service was 5 stars. Sandwiches were pleasurable, shout out to the kitchen crew.
Ordered a veggie sub and requested it heated up. Was brought my sub with cheese melted, but the sub itself was hardly luke warm. Took up to counter and requested it be warmed through. Cashier clearly stated to gentleman making the subs I wanted it heated up. Since I had touched this one, they offered to make me a new one. She came to the table a few minutes later questioning if I wanted all the veggies heated or just the bread toasted. I reiterated I wanted the sub heated. The whole thing. Like putting in a microwave. She went back, and it was an unusually long wait for the replacement. Finally, she brings the sub on a tray to the table and says sorry for the inconvenience and leaves. This time, the cheese is not even melted, the entire sub is colder than the first one, served on a metal tray that is cold. The bread feels slightly toasted but is not warm. It seemed so ridiculous that this was happening. I decided either they are highly incompetent or are messing with me. It was not worth my time to entertain even addressing such absurdity. Packed both subs up in a bag and left to have at home. We've had issues in the past with this facility, and this scenario has sealed the deal: we will no longer frequent this restaurant or recommend it to anyone. There are plenty other sub businesses to give our business to.
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