Panera Bread - Novi

Recently, since I have ordered from here while at work, the food service has been horrible. The chicken noodle soup is days old brown, breakfast sandwich’s are... read more Recently, since I have ordered from here while at work, the food service has been horrible. The chicken noodle soup is days old brown, breakfast sandwich’s are cold hard, most of the time at least something is missing from my order. I get the fact that everyone is short staffed etc. but I am no longer going to waste my money on horrible food to be delivered, while at work. No longer a Panera customer at this location, nor are my coworkers.

I came through the drive through and I ordered soup and a lemonade. The lemonade was so watery and I told the white lady through the drive thru and she told me... read more I came through the drive through and I ordered soup and a lemonade. The lemonade was so watery and I told the white lady through the drive thru and she told me “ that’s how we make it” she is so lucky I had patience yesterday because the old me would’ve went off.

Prices are going up and the food remains the same. I used to have great service but now it is the Slowest service at a Panera around. read more Prices are going up and the food remains the same. I used to have great service but now it is the Slowest service at a Panera around.

The soup and bread were the same, as always. The service (even though we ordered from the self serve kiosk) was actually much better than most these days. The l... read more The soup and bread were the same, as always. The service (even though we ordered from the self serve kiosk) was actually much better than most these days. The lady at the pick up counter was polite and seemed cheerful.

Unfortunately this place usually do a great job but the last few times they missed a few things in my order. This time I ordered a Chicken Caesar salad and I di... read more Unfortunately this place usually do a great job but the last few times they missed a few things in my order. This time I ordered a Chicken Caesar salad and I didn’t open it until my work lunch break to find I had no chicken in my salad at all. Very disappointing.