Genji Japanese Steakhouse Novi

Honestly so upsetting. I set a reservation with my friends for 7:30, there were 6 of us. It was my birthday dinner and we’d already been to 1 other place trying to eat. We got to the door and were told we had to leave because the restaurant was at capacity. The woman said 200 people were in line in front of us and my reservation was invalid. This is ridiculous, this restaurant has been here for ages and should know how to manage their restaurant. Never getting my business again. Funny joke.

We arrived at our designated time to be told they were over booked and could no longer accommodate reservations. The tables looked half empty. This has now happens to us twice. Very disappointing.

The outside of the building was awful, several weeds and a broken tv outside. This place looked a banded from the outside. The sushi was bland and needed more flavor. The steak was over cooked, asked for medium it was well done. Not impressed with this place, Sagano’s is way better.

Really went down hill in the past year. Terrible service

Really horrible service and 20% gratuity automatically added regardless of party size is ridiculous. It took an hour and 15 minutes for me to get a glass of water and no one at our table received any water refills. Food was just ok. Shrimp weren’t deveined.