Malamut - Nove Hamry

Excellent service and luxurious deer stew Rooms: 4 Service: 5 Location: 5 read more Excellent service and luxurious deer stew Rooms: 4 Service: 5 Location: 5

According to the opening times it should be open, but the unfriendly staff said it was closed Service: 1 Location: 1 read more According to the opening times it should be open, but the unfriendly staff said it was closed Service: 1 Location: 1

To start with, the food was really good; we ordered deer stew and roast wild boar in rosehip sauce, both dishes, served with traditional dumplings, were very go... read more To start with, the food was really good; we ordered deer stew and roast wild boar in rosehip sauce, both dishes, served with traditional dumplings, were very good. But here, unfortunately, the list of things worthy of praise ends. The not very cozy interior with lighting straight from the laboratory is definitely disappointing, while the cup of bitterness was overflowing with the way the guests entering with their four-legged pets were treated. On the entrance door leading to the restaurant there is a notice that customers entering with dogs should report to the staff. That 's what we wanted to do, but before we could check in, we were scolded in a rather brusque way by one of the waiters. We found out that we should have waited outside the door of the facility, because there is a female dog in the room, most likely belonging to the owner of the hotel. This quadruped is said to be aggressive towards other representatives of its species. We also heard suggestions that we can 't read and other similarly refined messages that would be enough to turn around and end your adventure with this place; but we had a craving for venison dishes, with which the place advertised itself. The fact is, it was worth tasting these dishes, but having a feast in a nice atmosphere was out of the question. In fact, the entire time we spent at the table in the restaurant, we sat disgusted, experiencing the peculiar way in which we were welcomed here, and the conciliatory attempts on the part of the staff, unfortunately, could not erase the very bad first impression. Also the terrariums and squawking birds inside did not improve our mood. It seems not the best idea to keep a huge dog in the guest room, which we are told can be dangerous to other four-legged guests; I guess it 's hard to have everything at once and it 's better to decide: either not to accept guests with other dogs in the premises, or lock your own in a safe place. By the way, it is also worth considering whether it is appropriate to insult your illiterate guests if you make four mistakes in a message of several words (see attached photo). I didn 't use the services of the hotel part, so I can 't comment. Rooms: 3 Service: 1 Location: 5

Restaurant we had to return the food, the fried cheese fries and the baby chicken nuggets with fries were full of black bits, obviously dirty burnt oil, the fri... read more Restaurant we had to return the food, the fried cheese fries and the baby chicken nuggets with fries were full of black bits, obviously dirty burnt oil, the fried cheese was completely covered on one side and the baby nuggets too. When making a complaint, the chef said the black pieces are spices, hard to believe when they didn't offer to remake the food. Rooms: 1 Service: 1 Location: 1

Very unpleasant waitress. He says he has another job besides serving us. We had better leave so as not to delay her. read more Very unpleasant waitress. He says he has another job besides serving us. We had better leave so as not to delay her.