Reviews
What Ami Johnson likes about Costa Coffee:
The staff here are absolutely amazing, so friendly and exactly how customer service should be. I’ve been served by about 6 different people and they have all been great. Always spoil my dog when we go through the drive through and have a chat View all feedback. What Mark Clarke doesn't like about Costa Coffee:
The blond short hair woman is so rude she She doesn’t know how to talk to clients i never will go there Anymore if she still there so Unhelpful s sad for the costa company . View all feedback.
Reviews from various websites
13 people in the waiting queue, 1 person who also serves the drink and preping. if it seems a lively situation as it could be better managed.
Thanks to phoebe today, who went beyond and beyond. with excellent customer service today, allergies well thought out and supervised. very appreciated.
Great coffee and fruit sores. customer service consistently good
Nizza costa in beautiful location, small food counter so had not much food choice and most food was gone from 4
Dropped in to grab a quick dessert. Super fast service and friendly staff. The cake was half price too!
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read moreA recent visit to Costa Daleside revealed a stark contrast in customer service experiences. While some patrons praised the friendly and accommodating staff, others faced rude service and unclean surroundings. Complaints ranged from slow, indifferent responses to customers and unwelcoming attitudes, especially during busy hours. Despite a few standout employees providing exceptional service, the overall perception is marred by inconsistency and disappointing management behavior. Diners reported dissatisfaction with food quality and preparation, leading to mixed feelings about returning. Ultimately, Costa Daleside's service seems in need of a significant overhaul to match its culinary offerings.
The staff here are absolutely amazing, so friendly and exactly how customer service should be. I’ve been served by about 6 different people and they have all be...
read moreI had a wonderful experience at Chris at Costa Daleside. The service was top-notch, earning a 5-star rating. They even added sweetener to my tea for me! I will...
read moreThe restaurant had freezing cold air conditioning on full blast, despite the chilly winter weather outside.
It's alright but too busy all the time not great taste with the coffees to say they are sooo expensive
Poor. Paid extra for extra caramel didn’t even get the standard caramel shot. Tasted awful. No care taken in making possibly due to the morning rush! Won’t be g...
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