Chiquito Nottingham Lenton

We were served by diana, she was very attentive and beautiful. that was great. fresh and tasty

A group of us visited for the first time and had a very delicious meal. The customer service was excellent especially by the waitress. (sorry don’t know her name) Nothing was too much trouble for her. Our friend had a birthday and the chef produced...a brownie and decorated it with chocolate and strawberries. Very tasteful and our friend was really delighted at this thoughtful gesture.

We ate at this Chiquitos for the first time. I am Coeliac and have to be very careful that there is no cross contamination in my gluten free food. We were given a gluten free menu on arrival. Our waitress Sam was absolutely amazing and...did everything she possibly could to ensure that my meal was totally gluten free with no cross contamination, even checking my food and drinks choices against the iPad menu to be absolutely certain it is safe and personally washing my cutlery again before giving it to me to ensure it hadn’t accidentally come into contact with any gluten. The food was really good and we will definitely be back again soon. I wish that every restaurant was as careful and helpful as Sam was at Chiquitos.

We visited for lunch. Food was all right but as exciting as we would expect. Customer service was spot on. The atmosphere was relaxing and the price of the lunch menu was reasonable.

What we can say we where shocked from what staff knows about menu and communication of supervisor/ manager the mixed raced guy. We believe his name is Prayus. We ordered nachos for a starter and enchiladas for our main. When nachos arrived we asked for...a cheese sauce on a side and cutlery and been told that they run out of sauce.I then asked a waitress how will they make our enchiladas as it has jalapeño cheese sauce and she asked- oh is there ? Then turned around and went like we assumed to ask a chef something but never came back. No one asked us do we still want an enchiladas or we want something else because there was no cheese sauce. So I called the manager over ,no apologies followed nothing ,he only asked do we want something else so we ordered paella double up. After we got our food we had no side plates no cutlery again to eat with, but the waitress sorted it out after we asked for it. But it came dirty !!!!! One of the forks was Sticky like no one washed it, dirty paella spoon and another wonky fork We asked to get a fresh cutlery set but no success. So I had to call manager over again. He didn’t seemed bothered at all about our complain. Again no apologies.He ASKED us do we want a CLEAR fork. Obviously we did . And when he bring it, he wasn’t bothered to take the dirty one (not used by us)away .managers communication was awful. We definitely won’t recommend this place to anyone and also we won’t come back. Very very disappointed. Only good thing was that paella was tasty.