Reviews

Overall Total Score
4 out of 5
Impressive | 1439 reviews

What SmartDamo likes about Costa Coffee:
Absolutely loving the toblerone Christmas hot chocolate and cranberry and Brie toastie. I’m gutted I checked my app and realised my birthday cake slice and free drink ran out on my app during November, but nice chilled place to sit and go through my private emails. View all feedback. What helendD7130SD doesn't like about Costa Coffee:
The opening hours have changed. They no longer match the website. As we wait we see several people arrive and then leave. Please update your hours on the website View all feedback.

Reviews from various websites

Tripadvisor
3.5 ★ from 27 reviews
cd506
24.12.2023 - 08:12

Excellent, efficient friendly staff providing a consistent quality service, restaurant always clean, hard working team

SmartDamo
24.12.2023 - 08:12

50% off cheese ham toasties makes it a lot less intrusive on the wallet. I love their cappuccinos, I always prefer them with coconut milk.

SmartDamo
24.12.2023 - 08:12

Absolutely loving the toblerone Christmas hot chocolate and cranberry and Brie toastie. I’m gutted I checked my app and realised my birthday cake slice and free...

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SmartDamo
24.12.2023 - 08:12

Much better now this place does M&S foods. I enjoyed their smoked ham and cheese toastie and got my free Costa Coffee off the app.

SmartDamo
24.12.2023 - 08:12

Expensive bacon roll with nowhere near enough bacon in it. The lady could do with some charm schooling. Toffee latte was nice.

The Sweet Briar Costa Coffee presents a varied experience for patrons. While some customers have praised the exceptional kindness and support of the staff during difficult situations, others have noted a decline in service quality and mismatched opening hours. The delectable offerings, like the Toblerone hot chocolate and salted caramel frappe, received high marks, making it a cozy spot for a sweet treat. However, long wait times and operational inefficiencies, particularly during peak hours, detract from the experience. Despite its flaws, the café remains a popular choice for both coffee lovers and those seeking a pleasant ambiance.

Google
4.2 ★ from 731 reviews
Vic
15.02.2024 - 22:33

Costa is average. It was crowded today but the service was welcoming.

Andrea
15.02.2024 - 22:33

Very nice hazelnut latte , friendly batista, quick service , would visit again

Claire
15.02.2024 - 22:33

I would love to give the staff at this Costa more than 5 stars if I could. My mother had a sudden illness and they went above and beyond to assist her. Their ki...

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Angela
15.02.2024 - 22:33

The service at this restaurant is excellent. The staff is very friendly and helpful. I would definitely recommend it.

David
15.02.2024 - 22:33

As usual staff friendly with lots of smiles and nd café clean and tidy.

Menu
4.6 ★ from 5 reviews
Mandy
30.11.2022 - 21:41

I liked it, it was pretty and the staff was nice. I'd go back.

Zoe
30.11.2022 - 21:41

An ideally suitable coffee shop within the costa franchise, but very busy designs when they sit somewhere near the door in winter and always out of the door que...

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Becky
30.11.2022 - 21:41

We had coffee at your SweetBriar branch today 10/11/21. It was busy as 2 other cafes on the park (M&S and Ikea) have closed. We were really impressed by the way...

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Andy
30.11.2022 - 21:41

Great coffee, really nice staff. enough

Linda
30.11.2022 - 21:41

Such a variety of continental foods.

Gastroranking-uk
3.9 ★ from 57 reviews
Int Restaurants
4.0 ★ from 619 reviews

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