Chipotle - Northridge

#12 - Mexican - Northridge, #13 - Fast Food - Northridge, Salad
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Chipotle

Chipotle
3.8 / 5 (4554 reviews)

Description

Diners at this restaurant have reported a diverse range of experiences that highlight inconsistencies in both service and food quality. Many patrons expressed disappointment over insufficient portions and lackluster customer care, with some complaining about cold meals and unfriendly staff. Conversely, there are commendations for the cleanliness of the establishment and stellar service from certain employees, creating a somewhat conflicting atmosphere. Some guests enjoyed their meals, particularly post-workout, while others vowed to return to alternative dining spots for a more satisfying experience. Overall, the restaurant's reputation remains clouded, requiring attention to ensure consistent quality and service.

Last update: 17.01.2026 from: Shant

Feedback

★ 3.8 / 5 from 4554 reviews
shant-khachturian-li
27.02.2025

We got food from this place since it was the closest Chipotle to us, but every time we get food from them something is wrong. Today there was a long thick hair in our salad, last time they messed up on our order, the time before that they were missingthings that we ordered and paid for but I found it after I got home. I called them and they told me next time we will make it upto you but the next time I have the manager's name and they said we don't have a person named that in our store. Long storyshort, not the best Chipotle to go to, if you have an option of going to another one, please do so.

dr-hilario-m
27.02.2025

Ok i just called chipotle and alexsis answered she was very professional fixed a minor problem and solved my issue i love when workers have a good customer service. We need more customer service workers like alexsis thand you ????

monica-mu
27.02.2025

Poor customer service. My husband and I came here 35min before closing and I understand that?s late but that is not closed. The young woman at the counter told us they were out of white rice, brown rice, and steak. Rice costs nearly nothing so I can?tunderstand why they didnt make more. Many other people walked in after us and walked out with nothing because of this.Additionally, the woman behind the counter was very unfriendly and behaved as if we were an inconvenience.

edwin-celis-dog35
27.02.2025

The food is good, staff is friendly and very easy to pick up your take out order.

jose-lezama
27.02.2025

This place gives you the less amount of food for your money ,,,it's not fair that they charge more but give you less on food ,, I don't recommend this place , I payed 21 for a bowl,,, I could have got 2 bowls for the same price ,, that's all they wantforget your satisfaction,,

FAQ

The restaurant offers free WiFi for its guests.

There is a TV / screen on-site where sports events are shown.

You can also pay for your dishes with various credit cards.

More information

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