Chipotle - Northridge
Chipotle
Description
Diners at this restaurant have reported a diverse range of experiences that highlight inconsistencies in both service and food quality. Many patrons expressed disappointment over insufficient portions and lackluster customer care, with some complaining about cold meals and unfriendly staff. Conversely, there are commendations for the cleanliness of the establishment and stellar service from certain employees, creating a somewhat conflicting atmosphere. Some guests enjoyed their meals, particularly post-workout, while others vowed to return to alternative dining spots for a more satisfying experience. Overall, the restaurant's reputation remains clouded, requiring attention to ensure consistent quality and service.
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We got food from this place since it was the closest Chipotle to us, but every time we get food from them something is wrong. Today there was a long thick hair in our salad, last time they messed up on our order, the time before that they were missingthings that we ordered and paid for but I found it after I got home. I called them and they told me next time we will make it upto you but the next time I have the manager's name and they said we don't have a person named that in our store. Long storyshort, not the best Chipotle to go to, if you have an option of going to another one, please do so.
Ok i just called chipotle and alexsis answered she was very professional fixed a minor problem and solved my issue i love when workers have a good customer service. We need more customer service workers like alexsis thand you ????
Poor customer service. My husband and I came here 35min before closing and I understand that?s late but that is not closed. The young woman at the counter told us they were out of white rice, brown rice, and steak. Rice costs nearly nothing so I can?tunderstand why they didnt make more. Many other people walked in after us and walked out with nothing because of this.Additionally, the woman behind the counter was very unfriendly and behaved as if we were an inconvenience.
The food is good, staff is friendly and very easy to pick up your take out order.
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QR-Code for the menu
