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Contribute Feedback What Cara N likes about Ronin's Spoon:
The woman serving us did an amazing job with making us feel comfortable, even with our 1 year old with us. The food was amazing and we definitely we will come back again next time we are in the area. View all feedback.
What Queen Q doesn't like about Ronin's Spoon:
Worst customer service we have ever had! They had us sit for over an hour waiting for just two Ramen bowels, the server was extremely rude, no apology, no information on how long we should wait to get our food. Our toddler was hungry and was crying!! I will never come back to this stupid restaurant again, not to mention the food was so terrible and soooo salty! View all feedback.
Food is nothing to be excited about I ordered the beef ramen soup I’ve tasted better and the HIGHLIGHT of this review is the rudeness. Rude customer service by the older lady when she yelled at us said “move!” I mean do we look like we are in a combat training or something!? Not even a please, I mean there’s a lot of better approach, when we sat on the wrong side of the table d/t restrictions. I work in healthcare industry and would gladly follow restrictions but this lady is crazy! even without … – show
Absolutely the best ramen place in all Chicagoland. If you want authentic Japanese ramen experience you definitely should stop by. You will thank me later. Silky ramen noodels, rich broth, great variety menu. Very reasonable prices. Neat Japanese style decor. This restaurant is a hidden jewel in Northbrook.
It should be 0 stars here. I've never been rejected up front because we had 6 people. The place was MORE THAN HALF EMPTY. The owner says a flat out NO to me. Then, I offer to be split up in 4's and 2's for the tables, and she's angry at us for being there. Says we should call ahead of time. I have a toddler in my arms, as well a 6-year-old, along with grandparents. Unbelievable. I really wanted to sit down, but I just couldn't accept that type of service. Don't come here.
Food is great but service is disappointing. Haven’t been here in two years because of how rude the main lady was. Came back for our anniversary lunch this year and it’s the same lady with the same attitude. NOT VERY WELCOMING. Do better.
Food is good, but waitress especially the one taking phone call is EXTRAMELLY rude. Not good at customer service at all. I always order take out, never experienced this before. If I was the manager, I'd like to talk with this waitress to see if she can communicate with customer in a polite way! I don't want your restaurant to lose more customers in future.