Shelburne Falls Coffee Roasters

Frustrated with lack of barista knowledge post pandemic. I get it, it’s hard to find help these days. But ever since the pandemic and new hires the last 5-6 times I ordered(multiple locations) a simple americano has always tasted different(burnt). I only write this review in hopes that this can be fixed at some point as it’s my fav coffee shop in the area

The cold brew is amazing, maybe the best I've had. Friendly quick service. We will definitely drop by again when we are in town

These people are great too. I had only the coffee and it takes 10 minutes to choose between all major options.

I had planned an interview for this place about zoom. the person I believe that the interview with which it would be done was a woman called kelsey. they sent me emails that led to the day of the interview. The last I received was yesterday with email link for zoom. I have confirmed that I will be here this morning at 11.00 a.m. this morning, when I clicked on the link, he asked for a meeting passcode, so I went back to the email to see if it was listed to enter it and it was not. So I tried to mail the sender back and apparently where the email came with the link for the zoom the address was not responding etc. So I went through the other emails and could find the number that was then listed for me after I filled out the application and the number was no longer in service. So I called the king st. place where they gave me the Hadley sites, and the women samantha came to kelsey. kelsey then sent me an e-mail that told me that I had received the e-mail on the 7th and of course they sent two e-mails that did not contain useful information. the email that had the email with the passcode and meet I.d was in the spam folder. So I turned the email and sent it to kelsey and her answer was. many thanks for their efforts that we will move towards another direction. So I asked if there was someone I could talk to and not responded to. very unprofessional. a person who can make a bad call for business purposes. very regrettable. Now I understand why they have the reviews they do.

Got the thanksgiving dinner sandwich which was perfect but then the triple berry smoothie which was 7$ small was a big waste of money. The drink just tasted like sweet milk.