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Contribute Feedback What mrstraveller1 likes about The Three Tuns:
Osmotherley is a gorgeous chocolate box village The Three Tuns has a nice facade. The welcome was pleasant service friendly efficient. It was very quiet though lacked atmosphere, despite the village being jam packed with cars, as others have said,... View all feedback.
What Eva P doesn't like about The Three Tuns:
Probably the worst dining experience I've ever had in my life. The staff pretty much ignore you, the food took nearly an hour to arrive. It was inedible when we complained we received a torrent of abuse threats of physical violence. We subsequently discovered that the same man owns both the Three Tuns the Queen Catherine Hotel that pretty much the entire village will not go in either pub wish we'd known this before w... View all feedback.
The food at this restaurant was fantastic, but unfortunately, the customer service really ruined the overall experience. The young staff were not attentive enough, as they were more focused on chatting about their own experiences rather than cleaning tables, taking orders, or offering refreshments when needed. We had to ask multiple times for the tables to be cleaned, and when we wanted to order desserts, the service was just not up to par. I wouldn't consider returning or recommending this place to friends or family.
The bar area and beer garden are quite nice. The place is pretty pricey which isn’t a problem if everything else is decent. However the majority of the staff are so miserable it’s quite amusing. They couldn’t even turn the channel over on the tv without the permission of the boss. Even though no one was watching the tv and it was only a terrestrial channel. I think that’s why there’s no local use this pub or their other one in the village. It’s not hard to be happy and nice to people!
Brilliant meal really enjoyed Sunday lunch recommend it staff were very helpful and friendly as I noticed other customers were clearly nit picking at everything I think they were wanting an argument we thoroughly enjoyed our meal can’t wait to go back lovely pub lovely village
Probably the worst dining experience I've ever had in my life. The staff pretty much ignore you, the food took nearly an hour to arrive. It was inedible when we complained we received a torrent of abuse threats of physical violence. We subsequently discovered that the same man owns both the Three Tuns the Queen Catherine Hotel that pretty much the entire village will not go in either pub wish we'd known this before we booked! .
Enjoyed a delicious ploughman’s lunch in this friendly, welcoming pub. Great location in the heart of the village with outdoor seating .
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