Pho Xe Lua Vietnamese Cuisine

It is very nice clean restaurant. We enjoy the food and beef noodle soup. We will back to enjoy the food again definitely.

I normally don 't write reviews like this but I had a very disappointing experience as the staff did not take my food allergies seriously.I ordered a vermicelli and specifically wrote down no peanuts on the order paper and told the server that I have a nut allergy so please do not include peanuts on my dish. The server acknowledged my request and took my order in.However when the food came out there were peanuts all over my dish. When I told the second server (who brought out the dish) the first response was, did you tell them when you ordered? No apology or acknowledgment of the mistake. They took the dish back and apparently the first server misunderstood and thought I said no beansprouts. She had never mentioned beansprouts when she was with us and we repeated multiple times that it was a nut/peanut allergy. Plus this was written on the order paper.When the dish came back out there were still no beansprouts (which was odd if they remade the dish as it normally has beansprouts) so after careful examination of the dish we found a peanut still inside. It was as if they just took the peanuts off, rinsed the ingredients and sent it back out.The most frustrating part of the experience was the response of the staff. They seemed annoyed with the number of times we sent back the dish and never apologized. They did not seem to understand the severity of the situation. If they were very busy I could understand an honest mistake but there was at most 1-2 other parties and the restaurant was very empty. To say i was disappointed is an understatment. Overall, I would not recommend this restaurant, especially to those who have allergies.Dietary restrictions: They did not take my peanut allergy seriously and I was very disappointed with their response and lack of care

Ordered from UberEats where it had a 4.6 rating but believe me, it is FAR from it. Broth is just straight MSG, noodles are not what 's supposed to be used for pho, and the food was cold upon arrival.Avocado shake was 90% ice with nearly no avocado taste.This franchise is by far the worst out of all the pho restaurants out there. Ate here as a kid and it was bad sad to see nothing has changed.High do not recommend anyone to eat here. There are more than enough options in the area.

Pho Xe Lua is a franchised Vietnamese Cuisine and I've always enjoyed their food, as I love their pho and vermicelli dishes ?However, when I wanted to try something new, I ordered the BBQ pork chop and beef #418), I was so disappointed! Other Vietnamese restaurants usually include an egg, and various veggies along with juicier/bigger pieces of BBQ meats. I expected a lot more than just a few sticks of preserved radish for $15! The beef didn't taste fresh and very dry. I do not recommend this dish, not at all worth the money! ?

This is my second visit at Pho Xe Lua at the Finch Leslie location. We ordered 2 phos (small chicken and X-large rare beef and beef balls) and a shrimp spring rolls. The spring rolls were delicious and made fresh to order. My wife's chicken Pho was good but my X-large pho was good until I found a hair inside the bowl. The long hair was caught early on as I was trying to mix the noodle with bean sprouts from the bottom of the bowl to the top, the hair was tied up with the beef. I immediately stopped eating and called the server for her attention, she took the entire bowl back and sent it back to the kitchen. A new bowl was brought back to the table and I immediately inspected it to make sure it wasn't the same bowl from earlier. The good news was the new bowl did not contain any bean sprouts so it was a fresh bowl and it didn't contain any hair. When we finished eating, I walked up to the counter to pay, to my surprise, the server gave my bill to another table (paid and left already), so they weren't able to print my receipt but I still paid whatever I ordered. It was an interesting dining experience to say the least.Parking: Free parking lot on site