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Contribute Feedback What IS Palette S likes about The Fresh Italian Eatery:
Enjoy a hearty Italian meal, with a twist, at The Fresh Italian Eatery in the communal The Village by the Grange! Try the mouth watering Lasagna made us think that this is exactly the dish that an Italian Nona would use to fatten up her skinny grandkids! Check out our full experience review for more! View all feedback.
What Caroline Mah doesn't like about The Fresh Italian Eatery:
My elderly friend usually had me order spaghetti for both of us. I find the older lady (probably the owner) that usually served us is very rude and unprofessional. She makes inappropriate comments and gives preferential treatments. Customer service training is definitely needed. I would never recommend this place to eat. There are many eateries' places to choose from at Village by the Grange that cares about their cu... View all feedback.
Local, independent sandwich shop run by and older woman. Never had the pasta, although I don’t think that’s what you should go for here. Sandwiches are always good, but the pulled chicken is the best. Reasonable prices for what you get. It’s not the best sandwich you’ll ever have, but it’s good, and you can’t beat a good sando for under $10. I’m here once a week for lunch. Consistent, and the lady is always pleasant and thankful for the business.
Always fresh and tastes great! Appreciate the cleanliness. She keeps it spotless
EXACTLY what I was looking for. Ordered the chicken sandwich. Was took by a repeat customer that the sandwiches at this establishment will mind blowing and that it will literally change my life . After eating the sandwich, I must admit, he was right? I 'm going to try the prochetta next time. I think it was just as good if not better. The Asian Lady who prepared my sandwich from scratch was so lovely and she told me they have been in this food court for a good five years. I 'm sad I did not know about this place sooner!
My elderly friend usually had me order spaghetti for both of us. I find the older lady (probably the owner) that usually served us is very rude and unprofessional. She makes inappropriate comments and gives preferential treatments. Customer service training is definitely needed. I would never recommend this place to eat. There are many eateries' places to choose from at Village by the Grange that cares about their customers.
Rude inappropriate behaviour by the old Chinese lady who works there. She gossips about customers and laughs at them and huffs and puffs when customers ask for basic things that are too much work for her. Like if you ask about ingredients or want a separate bag for 2 meals...and she does this in her own language thinking naively that no one understands her. She needs to learn her manners. This is not how you serve customers. At least not in Toronto, Canada.
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