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Contribute Feedback What LLminx likes about Ruelo Mcnicoll:
This is mostly a warehouse/private venue location than a cafe. Was able to get a delicious cake very last second, but they keep on hand inventory very low. I highly recommend placing the order online a few days in advance. View all feedback.
What Kanika Watson doesn't like about Ruelo Mcnicoll:
I have always liked their cakes. However, their service is horrendous. They don’t own up to their mistakes ever. I had ordered a birthday cake for my sister a day prior last year and when I went to pick it up, I found out that they had forgot to put my order in the system and ended up giving me a frozen cake along w two croissants to make it up for that. Still gave them the benefit of the doubt and ordered this year... View all feedback.
This is mostly a warehouse/private venue location than a cafe. Was able to get a delicious cake very last second, but they keep on hand inventory very low. I highly recommend placing the order online a few days in advance.
Don’t hold your expectation for service as high as the cakes.
I have always liked their cakes. However, their service is horrendous. They don’t own up to their mistakes ever. I had ordered a birthday cake for my sister a day prior last year and when I went to pick it up, I found out that they had forgot to put my order in the system and ended up giving me a frozen cake along w two croissants to make it up for that. Still gave them the benefit of the doubt and ordered this year again and guess what, they did the exact same thing and did not acknowledge as always. Horrible horrible service. This would be my last cake from them. Never ordering again. There are tonnes of bakeries out there that would give you the option of a good service with the amount you pay over here. Stay away!
Ordered a 5-inch Mango Almond. The real thing is different from the picture, but it’s very delicious?
Wonderful treat. The ingredients were fresh and the combination of tastes and textures was very special.