Starbucks - North West Leicestershire

The best thing you can say about this Starbucks is the room is very light and the furniture comfy. However I’ve been using it since it opened as a local I’ve been many times there are so few other places the staff are mostly ignorant and disinterested tho on occasion there is a decent person there I’m sure they soon leave . The music is loud forcing you to get closer together and talk louder increasing your risk of catching covid 19 . I asked for the sound to be turned down and a new staff member courteously agreed only for a girl to turn it back up less than one minute later... Why are they playing music at all when it’s a risk for covid transmission ?!! The latest is now they won’t serve you unless you have the nhs app. So no smart phone no coffee. This beautiful country is becoming less free everyday.

Still a great place to visit, I love to get my Starbucks fix. All Covid measures are in place, at this restaurant. A limited menu still being served August 2020.

We have visited this restaurant many times in the past, but our recent experiences have been disappointing. Today, we ordered three frappes and they tasted like spoiled milk. It was absolutely terrible!

However, there are a couple of areas where I feel they could improve. The service can be a bit slow, with customers experiencing delays in receiving their drinks after ordering. Although the staff seem knowledgeable, they could work on being more efficient. Additionally, the cleanliness of the restaurant has been lacking lately. Tables are not always cleared in a timely manner, and even when they are, they could use a more thorough wipe-down. During our most recent visit, our table was sticky to the touch and there were crumbs on the floor, which is not ideal from a hygiene perspective. Overall, this is a well-located Starbucks with good coffee, but it could benefit from some much-needed attention to service and cleanliness.

As with most Starbucks you know what you are getting so there is nothing special that marks this one out. It closes at 7pm which for a drive through seems to be an opportunity missed and the staff are indifferent to the point of you wondering why you bothered. Shame as it could be really good.