Bulls Head - North West Leicestershire

Very cosy traditional pub offering a selection of dishes to suit any taste at reasonable prices. The interior is homely, welcoming and the staff very friendly.

We were visiting a tourist attraction in the area and noted that the Bulls Head did food so we popped in. We ordered two cheese and bacon toasties which came with dirty fries with an additional order for a side salad. We waited 45 minutes and then approached the bar to enquire where our (very basic food was. I was advised that our order was being prepared next and the male staff member said we did warn you on ordering that food was taking 45 minutes . I replied that this had not been conveyed to us (as we would certainly not have continued with the order but found an alternative location for our snack . Satisfied that our food would be arriving immanently I returned to my table. I waited a further 25 minutes and returned to the bar to again, asking where our food was. I was advised that it was literally on it 's way out of the kitchen. So again, I returned to our table and true to his word, the food arrived, but it was NOT what was specified on the menu which had stated dirty fries (topped with bacon and chopped spring . Our fries merely had some sauce drizzled over. This was absolutely the last straw. I returned to the counter with the food and asked to speak with the Manager as I wished to have a refund as the food was not as specified. I duly got out my credit card (original method of payment but was immediately provided with a cash refund. I believe that the staff just wanted to get us out of the premises quickly as it was very obvious that we were far from happy. Luckily we are not local and therefore not likely to be in the area again but needless to say, if we were, we would certainly NOT be making a repeat visit.

We live locally so we know you don 't go here for fine dining but for a quick bite to eat it 's normally ok. Last Saturday it was dreadful. I had lasagne which came with garlic bread and a side salad and I ordered a side of fries. There is nothing good to say about it. The lasagne was tiny and so very runny. The garlic bread was two slices but actually about two mouthfuls in each. Which actually wasn 't a bad thing as it was cold. Not just been out of the grill a while cold, but straight out of the fridge cold. The chips were again a tiny portion. Oven chips as you 'd expect from such a place but they appeared to have been cooked some days before and then microwaved. The side salad was two slices of tomato and a huge pile of spring, white and red onion. Service was non existent. Shan 't be eating here again.

We went on father's day, very nice breakfast yes we had toast too. There always ask if there is any dietary requirements

The latest price increases are a bad idea. The pub has been very quiet lately in comparison with Wetherspoons. Stonegate, having had serious debt problems, are shooting themselves in the foot and probably shooting the manager in the back.