McDonald's - North Vancouver

I have had a consistently negative experience at this restaurant location. The lady working the intercom was very rude, continuously interrupting and adding items I did not request. When I spoke to the manager about the issue, they offered me a free meal if I returned. However, upon my return, I was told that I was lying about the situation. The staff members have poor communication amongst themselves, resulting in numerous incorrect orders, missing items, and long wait times over the course of several months. Because of these ongoing issues, I have chosen to boycott this location. The service is truly atrocious, with unhelpful managers who struggle to assist with app-related matters and make promises they do not fulfill. Customers should allow themselves extra time when visiting this location to account for potential delays. In contrast, the North Shore Westview location has consistently courteous staff who rarely make order mistakes.

The restaurant is good, very clean. It's a McDonald's. They are consistent. The branch is always busy and the drive-through moves quickly.

McDonalds, is the place where you grew up and over time have come to expereince a consistency in food and management, well your in for a big Surprise at this Location!!!!! It is amazing that when you place your order, there is a level of expectation of them getting it right!!! Well Heaven forbid they got it wrong and you bring it to there attention, suddenly, YOU Ordered WRONG LOL Really????? I dont each cheese, never have, never will and yet they tell me that I got my order wrong!!!! Pretty Sad!!!!! I have decided to eat anywhere but there, LOL, not that they care, there McDonalds.

I went there with my friend, we ordered a burger with fried chicken Patti in it through machine. After I came out of washroom, the manager force my friend to change the menu to grilled chicken patti sine they had to make it again. I was a little upset and I understood since I also work in some customer service workplace. I asked her politely if she can just change one of our fries size to larger from medium since we ordered two meals. She was glaring at me and saying NO loudly and turned me back on me and kept yelling at me that she was gonna call the police. I got SHOCKED cuz of HER BEHAVIOUR. IF SHE JUST SAID SHE CANT, I WOULD HAVE UNDERSTOOD AND WENT AWAY. And she said she is the MANAGER at the Mcdonalds. I will keep contacting to the Mcdonalds. this incident is unacceptable.

Stopped here for lunch after visiting the Capilano Suspension Bridge Park and the Lookout on Cypress Mountain. Very convenient location with family friendly pricing. The facility was clean. Food was brought out quickly. Only two errors in the order putting bacon on a Big Mac for some unknown reason, and waiting longer than expected for a filet fish as they forgot to assemble it. Again value for money when dining with the young family.