M And S Cafe - North Tyneside

Really disappointed. Late lunch of sausage ciabata bowl of chips. Ciabata was dry hard with shrivelled sausages and chips were pale limp. Wasn't even given a saucer with my teacup!!!!! Not the M S of old!!!!

Absolutely awful! Very rude staff, a waitress called Maria told us they were closed until another waitress had to interrupt to say they were open another hour. She then proceeded to refuse to serve us so I had to go and get another waitress to put our order through. The cafe was filth, most tables dirty and floor filthy with food. After going through all that the coffee seemed watered down and we ended up leaving it. will never return, they don’t want our custom anyway!!

A simple order of 1 bowl of soup and a toasted teacake, took 25 minutes to be served at a time when the cafe was only about half full. .A numbered electronic device is supposed to assist in guiding the waitress to the table. After 20 minutes we went back to the counter, to be told that the electronic devices doesn't always work. My cold toasted teacake was lovely when it eventually arrived but was sent back and needed to be reheated. another 5 minutes). Shambolic!

Called in for a hit drink and breakfast. They had no sausage sandwiches, so my husband ordered a bacon ciabstta roll. I ordered the all-day breakfast wrap. Initially, they said these were sold out, but then found a delivery. We sat down with our hot drinks and our food arrived swifty..no issue with the service. But after one bite I was disappointed to find a spicy salsa type sauce in the wrap. I have an intolerance to peppers and onions, I didn't ask as I really did not expect breakfast wrap to contain such ingredients. My lovely husband swapped so I had a lovely bacon ciabata roll and he ate my wrap. He likes salsa but even he was not very complimentary about it! The Sausages were horrible the egg was set and the salsa style says was just horrible. So disappointed and concerned about others with food intolerance too!! Come on M&S this not right!? Give the all day breakfast wrap a miss!

M&S, not just desserts, devilishly good desserts! Light, fluffy, moist, melt-in-the -mouth....mmm, what more could you want from an oral delight, Mary Berry would faint. The lattes were perfectly balanced, coffe with the barest hint of acidity, made velvety smooth with milk. Coming again...certainly. Well done M&S you are so worth it