Reviews
What V2898CErobw likes about Gills:
Gills fish and chips! What can I say negative about this place! Nothing this is one of the best fish and chip takeaways I have had the pleasure of using. The fish was cooked perfect with a light crispy batter , the chips are of... View all feedback. What James wilson doesn't like about Gills:
Had to wait well over an hour for a missing item to be delivered. I was told a refund was not possible at all despite a missing item that 's illegal. Thick raw batter on fish; soggy batter on fish bite and sausage (the menu says special crispy batter , this is wrong); food was not hot. I spoke to a woman on the phone the first time who was very abrupt, rude and completely ignored one of my questions. A really bad exp... View all feedback.
Reviews from various websites
Was charged £7.30 for small sausage chips curry sauce. Chips were dry cold. The woman serving me ignored me for a few minutes while she asked/shouted at someone...
read moreTried robbing me Offering me large or small portion to scam you to buy large chips Dirty marketing strategy Large or regular
Had to wait well over an hour for a missing item to be delivered. I was told a refund was not possible at all despite a missing item that 's illegal. Thick raw...
read moreService is atrocious. I thought I was invisible. Rude and more rude. It's not hard to say hello when someone is standing in front of you.
Bad service did not know how to salt viniger fish and chips . Covered fish in salt nothing on chips . Offered large or small with no regular size and staff was...
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read moreDespite some negative reviews about slow service and cold food, many loyal customers continue to praise the consistently delicious dishes, friendly staff, and generous portions at the restaurant. Some mention the higher prices but note the quality has never wavered over the years. Although the restaurant has received mixed feedback, the majority seem to agree that this establishment is a beloved local favorite for its classic fish and chips, clean premises, and warm atmosphere. With multiple locations and a loyal customer base, it seems that this restaurant is a staple in the community, despite some recent negative experiences.