Panera Bread - North Olmsted

This is the worst Panera bread I have ever been to in my life. There was NO ONE at the front register but 5 people in line waiting to order. After finally ordering we waited over 15 minutes to get our food while the kitchen was completing an online order instead of serving the guests in the actual restaurant!! When we tried to sit down, without exaggeration of any kind, EVERY SINGLE TABLE WAS DIRTY. Full of crumbs and old liquid smeared across every table. Then when we got our food after the ridiculous wait, the chipotle chicken sandwiches had NO CHIPOTLE sauce on them so then we had to go ask for some on the side.I will never EVER eat or order from here again. Absolutely absurd.

The employees making the sandwiches are barking at each other and being very annoying and acting childish. Panera is more of an expensive spot and it felt like I was in a high school cafeteria.

Service is terrible, long wait and workers lounge around and goof around. Way way way overpriced, would never come back to any Panera bread. Prefer an actual steak house or a luxury coffee shop not a great value version of a Tim Hortons.

I ordered off the panera app and my driver unfortunately forgot my 1/2 gallon on tea we ordered. I called asking about how to get a refund, but they were slow enough that hour they had someone drive my forgotten half gallon to me! As I'm sick, I really appreciated this gesture and the food is always good. Thank you again.

Dirty. Poor service…employees playing on their phones, and have their earphones in. No adult in charge. Wonder if the owner reads the reviews that keep pointing out the same issues?