Dunkin' - North Lima
Dunkin'
Description
Images
Feedback
Quick service. Usually has things in stock or will make a suggestion for a substitute. Cream cheese could use some more consistency.
I just went to this Dunkin and got a Large peach passion fruit refresher that was labeled on the menu 3.39 and the girl at the window said it is 4.65 and I took a picture and said no it says it’s 3.39 she said so it’s 4.65 the prices have changed andit hasn’t changed yet well I said politely can you just give me the 3.39 price and she said no I can’t well that’s falseadvertising I WILL NEAVER COME BACK I asked to talk to the manager and she said you can’t talk to the manger.
I visited Dunkin', but the dining room was closed. Since we were walking, we decided to use the drive-thru, only to be informed that we needed to be in a vehicle to place an order. It was quite frustrating, especially since there was no one else there at that early hour—around 6:50 AM. Where is the customer service?
I've consistently found their espresso drinks to be outstanding, which is quite uncommon. The staff always welcomes me with a smile and a kind word. The service here is the fastest I've ever encountered!
I can never place my order at the restaurant between 2:45 and 3:15 AM on my way to work. They always tell me they can’t take my order because their microwave is being upgraded. I've decided to start going to Sheetz instead. Negative word-of-mouth about service spreads quickly when you receive poor service.
More information
QR-Code for the menu
