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Contribute Feedback What Nic777jayne likes about La Royale Tandoori:
After ordering our first takeaway last week, we decided to dine in this evening. The service and the food was totally outstanding. If you haven't been, as like us, you may think it's a little out of the way, go. You certainly won't be disappointed View all feedback.
What kenrR7045SL doesn't like about La Royale Tandoori:
We have had takeaways from here quite frequently. Nice food and friendly staff however most times I have been given a time for collection I have gone to collect and then waited, this time was well over an hour in the restaurant. I was told the manager was going to contact me regarding the delay (and there were others in at the same time waiting just as long) but they didn't bother. Due to this I won't be back. View all feedback.
After ordering our first takeaway last week, we decided to dine in this evening. The service and the food was totally outstanding. If you haven't been, as like us, you may think it's a little out of the way, go. You certainly won't be disappointed
So we have only had take away from this place with it being under covid lockdown etc so on a rare Child free night we decided to visit and we were not in any way shape or form. Great atmosphere the staff were great at helping you pick a meal that was good for you and when tbe food came ir took it to another level. Great presentation and flavour to the max. Naan bread were crispy and flavoursome. Even the coconut ice cream surpassed all expectations. We will be back
I have driven past this restaurant many times and from the outside, I would not have thought to go in..... BUT, my daughter had been given a recommendation and when we couldn't get into the local pub lockdown ending busy) we decided to give it a try. I am so pleased we did. The service was excellent, the food was really really good, the atmosphere was great too.The bill was also unexpectedly low...for 5 of us, 3 courses each the bill was £106. We brought some home as a takeaway as we couldn't eat it all. One reason for the extremely low bill is that they do not have an alcohol licence. BONUS in my opinion. We took a case of beer £8), a bottle of wine and all had enough to drink, We saved what probably would have added £50 to our bill anywhere else. We will definitely go back, so pleased we tried it.
I really like the food and it would unquestionably be my first choice for Indian even though it's also one of the more pricey in the local area if it weren't for the unapologetically slow service. I ordered quite a bit ahead of time a few months ago but, when I went to pick up the food at the agreed time, I still had to wait well over 20 minutes so can only assume that they forgot about my order and didn't start cooking until I got there. They shrugged it off and said they were busy. I decided to give them another chance on Saturday, ordering before 6pm so I hadn't anticipated it getting mad for orders yet. However, they were already really busy and it was hard to get through but they called back (fairly promptly , took my order and after taking my money, informed me that the food would be with me in around 2 hours. I commented at the time that they should have said this first as I would have ordered something from elsewhere (I'm guessing this is why they didn't! . The food arrived 2hrs 50 later (with no apology about the delay or any kind of recompense good will gesture and whilst it tasted as good as previous experiences, I was a bit disappointed to find that my husband didn't have any extra coriander he'd requested and that I'd been charged extra for masala sauce. (I don't like the veg sauce that comes with biriani so asked if it could be swapped out, the person who took my order checked and said yes so I'd not anticipated being charged. If I'd known it would be treated as an extra instead of a swap, I'd have kept the veg sauce for my husband to eat the next day since that had effectively been paid for too . I'm pleased that a local business is doing so well BUT please get better at time management so the food is ready when you say it will be and if it is going to take longer than an hour, you really ought to say that straight away and definitely before backing someone in to a corner once taking their money. It's unlikely we will use them again because I just don't think they care that much about the customers once they've had the money.
We used to frequently order takeout from La Royale before the Covid-19 restrictions. This week, we ordered again since we couldn't dine out due to being in tier 3. The food and service were both excellent. However, if you are picking up your meal, it's advisable to give them ample notice as the wait time can be longer than you anticipate. The food was delicious, the service was friendly and helpful. I would definitely give them a 5-star rating if the preparation time was more consistent. We will definitely be ordering from them again in the future.
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