Reviews

Overall Total Score
4.4 out of 5
Impressive | 861 reviews

What Sam B doesn't like about Costa Coffee:
I frequently visit Costa in Gillingham when visiting my family. There is a tall blonde barista who makes exceptional lattes. However, I have noticed that the manager lacks good customer service skills. She tends to act as though any request made to her is a huge inconvenience. View all feedback. What AbeTring likes about Costa Coffee:
Called in to kill some time prior to a meeting, the place was nice clean, the armchairs were a bit low down, actually pretty uncomfortable so I moved to a conventional chair and table. Two extremely pleasant, happy and friendly ladies working behind the counter, it’s the staff that make a place. Good experience. Recommend. View all feedback.

Reviews from various websites

Tripadvisor
4.0 ★ from 13 reviews
AbeTring
29.10.2023 - 14:24

Called in to kill some time prior to a meeting, the place was nice clean, the armchairs were a bit low down, actually pretty uncomfortable so I moved to a conve...

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Craig
29.10.2023 - 14:24

Don’t know why they bother opening! The hours are are a lot shorter, has hardly any food on display and now they’ve run out of chocolate powder!! A very disorga...

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Hollie
29.10.2023 - 14:24

Visiting the Christmas market today , my wife and I decided to visit Costa and being as we had the dog with us we sat outside. There is no other comment that ca...

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KG
29.10.2023 - 14:24

I'm not sure where Gillingham would be without its Costa. The staff are friendly and the service excellent. And of course the coffee is consistently good!

mcksmittyg
29.10.2023 - 14:24

There are several independent places in town serving better coffee. Never seen the attraction and don't like their coffee much, lacks body and depth.

Costa in Gillingham has received mixed reviews from customers. While some praise the exceptional lattes made by a particular barista and the friendly staff, others have complained about issues such as short hours, lack of cleanliness in the outdoor seating area, and unprofessional behavior from the manager. However, despite these negative experiences, many customers still enjoy the delicious coffee and food offerings at this location. Overall, visiting Costa in Gillingham seems to be hit or miss depending on individual experiences with the staff and atmosphere.

Menu
4.8 ★ from 4 reviews
Philip
28.12.2022 - 05:59

The new load is fantastic! so much seating and the whole room feels brighter. the coffee and the food were delicious as always, and the staff in this special fi...

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Isla
28.12.2022 - 05:59

The workers are angry, they all do their absolute best, even if there is only one person working the 9 o'clock haste. phenomenal coffee and service, the persona...

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Jason
28.12.2022 - 05:59

꧁༺ᴅуćḥς rank good customer service. very beautiful, detailed drinks. and warns long served. I will come back take them off or feed them in.

Carole
28.12.2022 - 05:59

The new look gillingham costa coffee is now much better. all in the ground floor seats with place to swing a . good costa

Facebook
3.9 ★ from 41 reviews
Foursquare
3.1 ★ from 5 reviews
Google
3.9 ★ from 664 reviews
Gastroranking-uk
4.0 ★ from 12 reviews
Int Restaurants
4.4 ★ from 836 reviews

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